Business Details
45 Years
experience
Emergency
services
Your Trusted Partner for Damage Restoration Solutions
Bay Area Clean Care has been serving the Petoskey and Little Traverse Bay areas since 1981, providing professional cleaning and emergency damage restoration services. Our family-owned business combines advanced technology with a quality-first approach to address water damage, fire and smoke damage, mold remediation, and more. Our team of rigorously selected technicians prioritizes customer comfort and trust, offering 24/7 emergency response and guaranteed services.We minimize reconstruction needs through cutting-edge restoration science, ensuring efficient solutions for homes and businesses. With decades of local experience, we coordinate every project from start to finish through a single point of contact, maintaining transparency and reliability throughout the process.
Services
Water Damage Restoration
Fire & Smoke Damage
Mold Remediation
Sewage Cleanup
Carpet Cleaning
Duct Cleaning
Upholstery Cleaning
Area Rug Cleaning
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of local experience in damage restoration.
- Our team uses infrared technology for complete damage assessment.
- 24/7 emergency services with rapid on-site response guaranteed.
- IICRC-certified technicians ensure industry-standard remediation processes.
- We minimize reconstruction needs through advanced drying techniques.
Associations and certifications
- IICRC S500
- IICRC S520
What people say
Prompt service
Professional staff
Top-notch reputation
Detailed record keeping
Stress-free process
Services
Water Damage Restoration
Bay Area Clean Care provides rapid water damage restoration using infrared cameras and advanced drying equipment. Our IICRC-certified technicians extract standing water, dry structural materials, and prevent mold growth. We restore properties to ANSI-approved standards, prioritizing minimal reconstruction and fast return to pre-loss conditions.
Fire & Smoke Damage
Our fire damage specialists use HEPA air scrubbers and hydroxyl systems to remove smoke odors and contaminants. We coordinate complete structural drying, content cleaning, and reconstruction while maintaining detailed documentation for insurance claims. Services adhere to IICRC S500 standards for safety and quality.
Mold Remediation
Certified technicians perform controlled demolition and safe disposal of mold-contaminated materials. We follow EPA/OSHA guidelines and IICRC S520 standards, including sanitization of affected areas and moisture source elimination. Our process prevents future mold growth while protecting occupant health.
Sewage Cleanup
We handle hazardous sewage damage with specialized PPE and disinfection protocols. Our team removes contaminated materials, sanitizes affected areas, and restores properties to ANSI-approved standards. Emergency response includes 24/7 availability and coordination with insurance providers.
Professional Carpet Cleaning
IICRC-certified technicians use hot water extraction to deep-clean carpets, extending their lifespan and improving indoor air quality. We offer three service tiers, including Teflon protection and odor neutralization, using equipment that meets manufacturer recommendations for optimal soil removal.
People
Paul Theriault
Founder
Founded Bay Area Clean Care in 1981, Paul established the company's commitment to quality and community service. His leadership set standards for technical excellence and customer care that continue under new management.
Debbie Theriault
Founder
Co-founded the business with Paul Theriault, Debbie helped shape the company's values of integrity and professionalism. Her focus on customer relationships remains central to the company's approach.
Melissa Stahl
Second-Generation Owner
Assuming leadership in 2016, Melissa continues the family tradition of excellence. She maintains the original commitment to quality while advancing technical capabilities and service offerings.
Clint Stahl
Second-Generation Owner
As co-leader since 2016, Clint oversees operations and technical training. He ensures the company maintains cutting-edge restoration methods while preserving its community-focused values.
Questions
What emergency services does Bay Area Clean Care offer?
We provide 24/7 emergency response for water damage, fire damage, mold remediation, and sewage cleanup, with technicians available within one hour of your call.
How quickly can water damage be restored?
Class 1 water damage is restored within 3 days, Class 2/3 within 5 days. Additional days are free if restoration exceeds these timelines.
Are your technicians certified?
All technicians are IICRC-certified with specialized training in water damage restoration, fire cleanup, and mold remediation following ANSI-approved standards.
Do you handle insurance claims?
We document every restoration step and provide detailed records to expedite insurance claims, including daily updates for all involved parties.
What areas do you serve?
We serve Petoskey, Little Traverse Bay, and surrounding areas in Northern Michigan, with emergency response available for commercial and residential properties.
How do you prevent mold after water damage?
Our rapid drying process uses industrial equipment to remove moisture completely, preventing mold growth while following EPA/OSHA safety guidelines.
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