Your Local Restoration and Cleaning Experts Since 1981
A Trusted Name in Restoration and Cleaning Since 1981
Bay Area Clean Care has been a staple of the Petoskey and Little Traverse Bay communities for over 35 years. We proudly serve both residential and commercial clients, providing comprehensive restoration services and comprehensive cleaning solutions.
Our Expertise
Our team of highly skilled and certified technicians is equipped to handle a wide range of situations, including:
Water Damage Restoration
- Promptly respond to emergencies 24/7/365.
- Expert extraction and drying of water-damaged carpets, floors, and contents.
- Comprehensive mitigation and remediation to prevent further damage.
Fire & Smoke Damage Restoration
- Experienced in working with insurance companies to restore your property to its pre-loss condition.
- Specialized techniques for smoke damage remediation and odor removal.
- Salvage and preservation of salvageable items.
Mold Remediation
- Comprehensive assessment and removal of mold growth.
- Controlled demolition and safe disposal of contaminated materials.
- Thorough sanitization and remediation to prevent future growth.
Additional Services
- Professional Carpet Cleaning and Area Rug Cleaning
- Drapery & Blind Cleaning
- Upholstery Cleaning
- Duct Cleaning
- Tile & Marble Cleaning
Quality and Customer Service
At Bay Area Clean Care, we believe in exceeding your expectations. We:
- Provide open communication and clear project updates.
- Use only high-quality materials and equipment.
- Deliver meticulous attention to detail.
- Offer competitive pricing and a satisfaction guarantee.
Our Values
Family-owned and operated, we are driven by:
- Integrity: We uphold the highest ethical standards and transparency.
- Compassion: We treat every client like family, offering empathetic and personalized care.
- Expertise: We stay updated on industry trends and utilize only certified technicians.
- Value: We aim to deliver exceptional service at competitive prices.
Choose Bay Area Clean Care for
- Responsive and personalized service.
- Comprehensive restoration and cleaning solutions.
- Skilled and certified technicians.
- Unwavering commitment to customer satisfaction.
Quality and Professionalism of Bay Area Clean Care
The reviews for Bay Area Clean Care are overwhelmingly positive, with all but two reviewers giving the company a perfect 5-star rating. The majority of reviewers praise the company's knowledgeable, timely, and professional staff, who explain the cleaning process and are friendly and courteous.
Attention to Detail and Quality of Work
Many reviewers highlight the company's attention to detail and quality of work, with some remarking on the thoroughness of their cleaning services. For example, one reviewer mentioned that the company's technicians did an "amazing job" on their upholstered chairs, while another reviewer praised the company's ability to remove pet stains and odors from their area rugs.
Promptness and Scheduling
Several reviewers commend the company's promptness and scheduling, with one reviewer noting that the company's technician arrived "right on time" to perform their cleaning services.
Disappointment and Unsatisfactory Experience
However, two reviewers had a negative experience with the company. One reviewer was disappointed with the quality of the company's cleaning services, stating that they had to have them come back multiple times to fix what they missed. Another reviewer was unhappy with the company's refusal to rectify a problem with their oriental rug.
Conclusion
Overall, the majority of reviewers are extremely satisfied with the services provided by Bay Area Clean Care, praising the company's professionalism, attention to detail, and quality of work. While a few reviewers had a disappointing experience, the company's overall reputation is one of excellence and professionalism.
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