Business Details
Professional Carpet & Floor Cleaning Services in Athens, GA
First Serve Cleaning was founded by Jonathan and Amy Tolbert, lifelong residents of Athens and Arnoldsville, Georgia. With over a decade of combined experience in residential and commercial cleaning, we specialize in carpet, upholstery, rug, tile, grout, and wood floor cleaning using industry-leading methods. Our commitment to excellence is reflected in our use of Scotchgard 3M-approved processes, environmentally responsible cleaning solutions, and personalized service tailored to each client's needs.As a family-owned business, we prioritize trust, transparency, and customer satisfaction, serving homes, churches, and businesses across the greater Athens area. Our team's extensive training and certifications ensure every project meets the highest standards of quality and professionalism.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Tile and Grout Cleaning
Wood Floor Cleaning
Highlights and features
- We are family-owned with 10 years of combined experience in professional cleaning.
- Our Hot Water Extraction method meets industry standards for deep cleaning.
- We use pet- and child-safe cleaning solutions with no residue left behind.
- Free pre-inspections ensure transparent pricing and expectations.
- We guarantee satisfaction with follow-up services for persistent stains or odors.
Associations and certifications
- Scotchgard 3M
What people say
Great service
Great value
Great quality
Professional and punctual
Exceeded expectations
Services
Carpet Cleaning
Our Hot Water Extraction method deeply cleans carpets by removing embedded dirt, allergens, and stains. We use Scotchgard 3M-approved processes to maintain warranties and extend carpet lifespan. Clients receive shoe covers and drying assistance for immediate usability.
Upholstery Cleaning
We clean sofas, chairs, and mattresses using hot water extraction to remove oils, pet smells, and soil. Our low-chemical approach ensures safety for families while restoring fabric freshness and appearance.
Wood Floor Cleaning
Our multi-step process removes years of buildup with specialized cleaners, followed by neutral rinsing and speed drying. Optional polish application enhances shine and protects wood surfaces against future wear.
Rug Cleaning
We offer pickup, cleaning, and delivery for rugs, using methods that safely eliminate stains and odors. Our process preserves rug integrity while ensuring thorough removal of embedded dirt and allergens.
Tile and Grout Cleaning
We target grime buildup in tile and grout lines using intensive cleaning solutions and agitation. The process restores tile appearance and improves hygiene in high-traffic areas.
People
Jonathan Tolbert
Owner/Operator
Jonathan has 7+ years of experience in professional cleaning, with certifications and training in carpet and upholstery care. He combines his ministry background with a customer-focused approach to service.
Amy Tolbert
Co-Owner
Amy manages operations and homeschools their five children. Her social work background informs her commitment to client care and community-focused business practices.
Questions
What cleaning method do you use for carpets?
We use Hot Water Extraction, the industry's most thorough method. This process involves pre-spraying, agitation, and heated water extraction to remove dirt and residues.
Are your cleaning chemicals safe for pets and children?
Yes, we minimize chemical use and ensure all solutions are non-toxic, residue-free, and safe for pets and children.
Can you remove pet stains and odors?
We have extensive experience removing pet stains and odors, though results may vary. Most cases show significant improvement or complete elimination.
How long does the cleaning process take?
Most jobs take 2-4 hours, depending on size and complexity. Carpets dry within 4-6 hours using our air movers and ceiling fans.
Do you offer free estimates?
Yes, we provide free pre-inspections and phone estimates based on your description, with final pricing after on-site measurement.
What areas do you service?
We operate from Athens, GA, and travel up to 1 hour away. Special arrangements may accommodate longer distances for larger projects.
