Our Vision and Values
Total Cleaning is a family-owned and operated business dedicated to providing exceptional cleaning services that enhance the well-being and productivity of our customers. We prioritize environmental responsibility, fostering a healthy and sustainable cleaning approach through the use of eco-friendly products and sustainable practices.
Our Team
Our team of highly trained professionals is the backbone of our success. We hire only the most capable, responsible, and experienced individuals who share our passion for delivering exceptional customer service. Each team member undergoes rigorous screening and undergoes comprehensive training to ensure the highest quality cleaning standards are consistently met.
Our Services
Total Cleaning offers a comprehensive range of services to meet your diverse cleaning needs. We proudly provide:
House Cleaning
- Regular scheduled cleanings (daily, weekly, bi-weekly, monthly)
- One-time deep cleaning
- Move-in/move-out cleaning
Office Cleaning
- Customized janitorial programs
- Green cleaning solutions
- Regular disinfection and sanitation
Specialized Services
- Window washing and window cleaning
- Floor stripping and waxing
- Power washing
- Gutter cleaning
Our Commitment to Quality and Customer Satisfaction
Client satisfaction is our highest priority. We go beyond simply cleaning the surface. We pay attention to the finer details, ensuring that every nook and cranny is meticulously cared for.
Our dedication to quality is reflected in our:
- Satisfaction Guarantee: We offer a satisfaction guarantee, ensuring you are delighted with our services or we will re-clean the area at no additional cost.
- Flexible Scheduling: We understand that life can get busy, so we offer flexible scheduling options to accommodate your busy schedule.
- Eco-Friendly Practices: We prioritize environmental responsibility by utilizing eco-friendly cleaning products and sustainable practices whenever possible.
Conclusion
Total Cleaning is committed to providing exceptional cleaning services that enhance the quality of life and productivity of our customers. We are confident that our dedication to quality, customer satisfaction, and environmental responsibility will set us apart as your trusted cleaning partner.
Positive Experiences with Total Cleaning
Professionalism and Timeliness
Multiple reviewers praised Total Cleaning for their professionalism and timeliness. They were described as "true professionals" who answered phone calls, showed up on time, and completed jobs efficiently.
Quality of Cleaning
Many reviewers were satisfied with the quality of cleaning provided by Total Cleaning. They were thorough, paid attention to details, and used safe chemicals to reduce the risk of COVID-19.
Flexibility and Responsiveness
Some reviewers appreciated Total Cleaning's flexibility and responsiveness to their scheduling needs.
Negative Experiences with Total Cleaning
Unreliability and No-Shows
A few reviewers experienced unreliability and no-shows from Total Cleaning, which led to frustration and disappointment.
Poor Quality of Cleaning
Some reviewers were dissatisfied with the quality of cleaning, citing issues such as residue on kitchen counters, dust on shelves, and sloppy job performance.
Lack of Communication
A few reviewers experienced poor communication from Total Cleaning, including forgotten appointments and lack of follow-up.
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