Business Details
34 Years
experience
Emergency
services
Professional Carpet & Tile Cleaning Services
Carter's Carpet Restoration has been a trusted name in professional cleaning since 1992. Founded by Dean Carter, our family-owned business serves El Dorado Hills, Folsom, Placerville, and surrounding areas with expertise in carpet, tile, stone, and upholstery cleaning. Our team of certified technicians uses eco-friendly solutions and advanced equipment to deliver deep, lasting clean results. With over 30 years of experience, we prioritize integrity, quality, and personalized service, earning an A+ BBB rating and the trust of thousands of homeowners. Our commitment to excellence extends to 24/7 emergency response for urgent needs, ensuring every client receives reliable, transparent care tailored to their unique requirements. 
Services
Carpet Cleaning
Tile & Grout Cleaning
Pet Stain Removal
Carpet Repairs
Area Rug Cleaning
Wood Floor Cleaning
Stone Sealing
Commercial Cleaning
Carpet Stretching
Upholstery Cleaning
Details
- Year established: 1992
Highlights and features
- 30+ years of local expertise in carpet and tile restoration
- Eco-friendly solutions safe for families and pets
- Certified technicians with background checks and specialized training
- 24/7 emergency service for urgent pet stain or water damage
- A+ BBB rating with transparent pricing and no hidden fees
Associations and certifications
- Better Business Bureau (BBB)
What people say
Saved my carpet
Professional and thorough
No weird smell left
Exceeded expectations
Family-owned local company
Services
Carpet Cleaning
Our dry-steam process delivers the deepest clean recommended by manufacturers. Using truck-mounted systems, we remove dirt, allergens, and bacteria while ensuring fast drying. Ideal for residential and commercial spaces, this method extends carpet lifespan and improves indoor air quality through eco-friendly solutions and certified technicians.
Tile & Grout Cleaning
High-pressure steam loosens soil while powerful extraction removes grime from grout lines. We clean ceramic, porcelain, and natural stone surfaces, restoring shine and preventing long-term damage. Optional sealing protects against future stains, making this service essential for maintaining hygienic, aesthetically pleasing floors in kitchens, bathrooms, and commercial spaces.
Pet Stain Removal
Specialized treatments target urine and stains at the source using enzymatic cleaners. Our process includes ultraviolet inspection, subsurface extraction, and odor neutralization without masking fragrances. This service prevents permanent damage to carpets and padding while ensuring a fresh, hygienic environment for pet owners.
Carpet Repairs
We repair burns, rips, and stains with seamless patching techniques. Our re-stretching service eliminates wrinkles and prevents tripping hazards. Using heat-seaming technology, we match existing fibers for invisible repairs, extending carpet life and avoiding costly replacements while maintaining safety and aesthetics.
Area Rug Cleaning
We handle wool, silk, and synthetic rugs with tailored methods. In-shop cleaning includes gentle washing and drying cycles to prevent color bleeding. This service removes deep-set dirt, revitalizes textures, and preserves investment pieces through careful handling by technicians trained in delicate fiber maintenance.
People
Dean Carter
Owner
Founder of Carter's Carpet Restoration, Dean has over 30 years in the industry. He developed the proprietary dry-steam cleaning method and oversees daily operations, ensuring every job meets his high standards for quality and customer care.
Karen Carter
Owner
Co-owner with Dean, Karen manages client relations and scheduling. Her focus on personalized service ensures customers receive attentive support from initial contact through project completion, reinforcing the company's family-owned values.
Edgar
Master Technician
With 16 years of experience, Edgar specializes in stone cleaning, wood floors, and complex repairs. His expertise in specialty services ensures technical precision for challenging projects, making him a key asset for high-difficulty jobs.
Austin
Master Technician
A 7-year veteran, Austin excels in pet odor removal and carpet re-stretching. His customer service skills and technical proficiency make him a trusted technician for both routine and emergency cleaning needs.
Andrew
Senior Technician
With 12 years in carpet cleaning, Andrew provides expertise in steam systems and upholstery care. His dual skills in tile and fabric cleaning make him a versatile technician for comprehensive residential and commercial projects.
Questions
What services does Carters Carpet Restoration offer?
We provide carpet cleaning, tile & grout cleaning, pet stain removal, carpet repairs, area rug cleaning, wood floor cleaning, stone sealing, and commercial services using eco-friendly methods.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency response for urgent pet accidents or water damage situations with no additional after-hours fees.
Are your cleaning products safe for pets and children?
We use 98% eco-friendly solutions and disclose all chemicals used. Customers can request specific product choices for added safety assurance.
How often should carpets be professionally cleaned?
Manufacturers recommend cleaning every 12-18 months. High-traffic homes or pet owners may benefit from bi-annual maintenance for optimal longevity.
Do you guarantee stain removal?
While most stains respond to treatment, permanent discoloration from bleach or dye requires repair options. We'll discuss realistic outcomes before starting any service.
Can you clean luxury vinyl flooring?
Yes, we safely clean LVP/LVT surfaces without damaging wear layers, removing scuffs and buildup while preserving original sheen through specialized techniques.
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