Our Mission
At Salisbury Rug & Carpet Cleaning, we are dedicated to providing the highest level of service and quality cleaning solutions to our customers. Our mission is to contribute our passion, education, and understanding of the fiber and hard surface cleaning industry while communicating our care and desire to make our customers' needs top priority. We strive to maintain a professional image that will spread throughout the region.
Our Story
Salisbury Rug & Carpet Cleaning was established in 2014 by a local family, the Clark family. After three years of hard work, dedication, and striving to be the best, the Clark family sold the professional carpet cleaning company to another local Salisbury family, the Mini family. We continue to be a family-owned, full-service rug and carpet cleaning company here in Salisbury, North Carolina. Our team has a deep understanding of the carpet cleaning industry and is committed to providing exceptional service to our customers.
Our Services
We offer a wide range of services to meet all your cleaning needs. Our services include:
- Rug Cleaning: We offer a 14-step process to restore the beauty of your area rugs. We use the latest equipment and eco-friendly cleaning solutions to ensure the best results.
- Carpet Cleaning: Our 11-step residential carpet cleaning process ensures a deep clean that leaves your carpets looking like new. We also offer commercial carpet cleaning services to meet the needs of businesses.
- Tile & Grout Cleaning: Don't replace that dirty tile and grout - let us bring it back to looking like new again. Our powerful cleaning solutions and state-of-the-art equipment make it look like new.
- Upholstery Cleaning: We offer specialized cleaning solutions for upholstery, including leather and fabric.
- Additional Services: We also offer baseboard cleaning, leather cleaning, and more.
Why Choose Us
At Salisbury Rug & Carpet Cleaning, we pride ourselves on our family-owned and operated business. We offer:
- Knowledge: Our team has a firm understanding of the cleaning industry to ensure quality results that are safe for whatever surface or material you want us to clean.
- Family Ownership: Our business has been family-owned and operated since its inception in 2014. This ensures you get personalized attention and immediate resolution to any concern.
- Inclusive Pricing: When we quote your professional carpet cleaning project, we consider every possible factor. No last-minute charges for spots, stains, or odors.
- Satisfaction Guarantee: We have a satisfaction guarantee, which means that if you're not satisfied with the results of our cleaning, we'll come back out and re-clean the area at no additional charge.
What Our Customers Say
Don't just take our word for it - see what our customers have to say about our services:
- "They are an amazing, family-owned company. They have cleaned my carpets and upholstery several times, and I have always been pleased with the service." - Monique B.
- "Great experience with Salisbury Rug & Carpet Cleaning. They were very professional and friendly. Had some really bad carpet spots from customers' spills, and they got everything cleaned and finished in a very timely manner." - Alvin H.
- "I enjoyed doing business with Salisbury Rug & Carpet Cleaning. When the rugs were being returned, my dog had an accident on the floor just as he was coming in. Oh, no! Well, my goodness, he cleaned it up using his own chemicals. Great service. I will use them again." - Laurel B.
Overall Experience
The reviews for Salisbury Rug and Carpet Cleaning are overwhelmingly positive. Homeowners have praised the company's professionalism, punctuality, and excellent service.
Communication
Clients have mentioned that the company's communication is top-notch. Technicians are responsive, flexible, and courteous, and the owner, Aaron, is described as polite, respectful, and honest.
Workmanship
The quality of work is consistently praised. Technicians are thorough, fast, and efficient, and the results are excellent. Rugs and carpets are cleaned to perfection, and pet stains are removed effectively.
Exceeding Expectations
Several reviewers have mentioned that the company went above and beyond to ensure customer satisfaction. Technicians have been described as caring, willing to make extra efforts, and committed to pleasing customers.
Value for Money
Many reviewers have praised the company's reasonable prices. Clients feel that the service is a steal and that the quality of work justifies the cost.
Be the first to review Salisbury Rug & Carpet Cleaning.
Write a Review
