Experience the Best in Dry Cleaning and Laundry Services
At Vogue Cleaners, we pride ourselves on being a family-owned and operated business with over 75 years of experience in the dry cleaning industry. Founded in 1946, we have been serving the Marin County community with our eco-friendly dry cleaning services. Our mission is to provide our customers with exceptional care for their clothing, while also being committed to the environment.
Our Services
We believe that every garment deserves to be treated with care and respect. That's why we offer a wide range of services to cater to your needs. From dry cleaning and wet cleaning to wedding gown cleaning and preservation, we have you covered. Our expert team of cleaners uses the latest technology and eco-friendly products to ensure your clothes look their best.
Dry Cleaning Services
Our dry cleaning services are designed to deliver the best results for your clothing. We use the industry's leading cleaning process to provide you with perfectly finished laundry. From casual clothes to business attire, we ensure that your garments are cleaned to the highest standards. Our platinum shirt service and casual care cleaning process are designed to make your clothes look fresh and clean for longer.
Wet Cleaning Services
For those delicate or special-care garments, our wet cleaning service is the perfect solution. Using water and special detergents, we gently clean your clothes without causing shrinkage or color loss. This eco-friendly process is available upon request, so don't hesitate to ask our laundry specialists.
Wedding Gown Cleaning and Preservation
Your special day is once-in-a-lifetime, and your wedding gown is a treasured family heirloom. That's why we offer specialized cleaning and preservation services for your wedding gown. Our expert team will gently clean and preserve your gown to ensure it remains in perfect condition for years to come.
Alterations and Repairs
We understand that sometimes our favorite clothes may require a little TLC. That's why we offer alterations and repair services to get your clothes looking their best. From hemming to re-buttoning, we'll make sure your garments fit and look great.
Garment Care
At Vogue Cleaners, we believe in taking care of your clothes, so you don't have to. Our experts will guide you on how to store your clothes to prevent indirect damage, such as moths and insects. With our professional cleaning and preservation services, you can trust that your clothes will remain in excellent condition for years to come.
Our Commitment
At Vogue Cleaners, we're committed to our customers, our community, and the environment. We use eco-friendly products, bio-based solvents, and sustainable practices to minimize our carbon footprint. Our goal is to provide exceptional service while also protecting our planet for future generations.
Join the Vogue Cleaners Family
Choose Vogue Cleaners for all your dry cleaning, laundry, and garment care needs. With over 75 years of experience, our expert team is dedicated to providing exceptional service, quality, and sustainability. Contact us today to learn more about our services and how we can help you take care of your favorite clothes.
Pricing and Transparency Issues
Many customers have expressed frustration with the pricing and transparency of Vogue Cleaners. Several reviewers have mentioned being told one price for a service, only to be presented with a much higher bill when they picked up their items. Peter S. and Jessie B. both experienced this issue, with Peter S. feeling "cheated out of our money" and Jessie B. describing the experience as "absolutely awful from top to bottom."
Poor Customer Service
Some reviewers have reported poor customer service, including rudeness and unhelpfulness. Carry W. had a particularly negative experience with the employee Jamie at the Miller Ave location, describing her as "accusatory and rude." Jessica S. also had a bad experience, returning her jeans to find them still with sewing needles inside and a subpar patch job.
Positive Experiences
Despite the negative reviews, some customers have had positive experiences with Vogue Cleaners. Lost B. appreciated the store's use of chemical-free cleaning methods, which were beneficial for their allergies. Peter M. praised the store's willingness to fix mistakes and make customers feel good about the service. Sasha R. loved the store's attention to detail and excellent customer service.
Quality of Service
Some reviewers have mentioned issues with the quality of service, including shoddy workmanship and poor communication. Jessie B. was disappointed with the store's handling of her dress, which they failed to properly clean. Cicie W. was upset with the store's handling of her wedding dress, which was damaged during cleaning.
Be the first to review Vogue Cleaners & Tailors.
Write a Review
