Exceeding Expectations, One Shirt at a Time
Our Vision
To provide Mahwah and surrounding communities with exceptional dry cleaning and laundry services that enhance their lives and save them valuable time.
Our Mission
At Tumble In Dry Cleaners, we go beyond just cleaning your clothes. We treat each item with meticulous care and attention, ensuring that your garments look their best and last longer. We focus on understanding your individual needs and preferences, providing personalized service that exceeds expectations.
Our Story
Founded in 2011 by Andrew Berenberg, Tumble In Dry Cleaners has become a trusted local resource for quality dry cleaning and laundry services. Driven by a passion for outstanding customer service and meticulous workmanship, we are committed to offering a seamless and convenient experience for our valued clients.
Our Services
We offer a comprehensive range of services to meet all your dry cleaning and laundry needs, including:
- Dry Cleaning & Stain Removal: Expert stain removal, tailored to each garment and fabric type.
- Collared Shirts Laundered: Precision cleaning for your business attire, preserving the crispness and professional look.
- Tailoring & Alterations: Professional alterations to ensure perfect fit and longevity.
- Bag Cleaning: Preserving your cherished bags, from designer purses to travel luggage.
- Wedding Gown Cleaning & Preservation: Expert care for your precious wedding gown, ensuring delicate fabrics remain pristine.
- Clothing Storage: Climate-controlled storage for your out-of-season clothing and wardrobe essentials.
- Wash & Fold: Convenient wash and fold service for your everyday laundry, delivered fresh and ready to wear.
Why Choose Tumble In Dry Cleaners?
- Locally owned and operated, ensuring personalized attention.
- Seasoned professionals dedicated to meticulous dry cleaning and laundry services.
- Free pickup and delivery for your convenience.
- Attention to detail and meticulous craftsmanship.
- Customer satisfaction is our top priority.
We look forward to exceeding your expectations and becoming your trusted partner for all your dry cleaning and laundry needs in Mahwah!
Customer Feedback and Reviews
Tumble In provides exceptional services, as seen in the numerous positive reviews from satisfied customers. The reviews highlight the company's professionalism, attention to detail, and excellent customer service.
Quality of Work and Materials
Many reviewers praised the quality of work, materials used, and prices offered by Tumble In. They mentioned that the company uses high-quality hangers and provides fast, reliable, and friendly services.
Customer Service
Clients appreciated the exceptional customer service provided by the staff, particularly Andrew, the owner. They praised his helpfulness, responsiveness, and ability to explain options and recommendations clearly.
Delivery and Pickup Services
Several reviewers mentioned the convenience of the delivery and pickup services offered by Tumble In. They appreciated the flexibility and ability to schedule pickups to suit their needs.
Stains and Alterations
Reviews also highlighted the company's expertise in removing stains, including marinara sauce and other tough stains. Additionally, clients praised the company's tailoring and alteration services.
Negative Comments
One reviewer had a poor experience with Tumble In, citing issues with pickup and delivery services. The owner allegedly told the client that it was their fault for not leaving the laundry out and requiring them to drop it off. This reviewer did not recommend the service and would not use it again.
Overall
Despite a few negative comments, the majority of reviews praise Tumble In's exceptional services, professionalism, and customer service. The company's commitment to delivering high-quality results, utilizing eco-friendly methods, and providing flexible pickup and delivery options has earned it a loyal customer base.
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