At Nor'east Cleaners, we are committed to providing the highest level of quality, attention to detail, and customer service to our valued customers. With over 55 years of experience, we have built a reputation for being the best dry cleaners in Massachusetts. Our expert garment and household care services have made us a trusted choice for individuals and families in the Cape Ann area.
Our Services
At Nor'east Cleaners, we offer a wide range of services designed to meet the unique needs of our customers. Our expert team of cleaners uses only the latest technology and green cleaning methods to ensure that your garments are cleaned and maintained to the highest standards. Some of the services we offer include:
- Expert removal of stains
- Green cleaning with European water processing by Miele
- Wet cleaning with European water processing by Miele
- Maintenance and repair of worn garments
- Button guarantee
- Pristine hangers and garment packaging
- Wedding gown and formal wear tailoring, cleaning, and preservation
- Free touchless convenient pickup and delivery from your home or office
- Same day service at stores 24/7/365 drop-off
- Expert tailoring and skilled alterations
- Handbag, shoe, and leather cleaning and repair
- Rug cleaning
Convenience
At Nor'east Cleaners, we understand that convenience is key to a stress-free experience. That's why we offer a range of convenient services, including:
- Free home and office delivery
- Same day service at stores 24/7/365 drop-off
- Touchless convenient pickup and delivery from your home or office
Quality Pledge
At Nor'east Cleaners, we pride ourselves on our commitment to quality and attention to detail. Our team of experts ensures that every garment is inspected and cleaned with precision and care. We understand that your clothes are unique to you, and we make sure that they are done the way you like them every time and on time.
Sustainability
At Nor'east Cleaners, we are committed to protecting the environment while cleaning your clothes. We offer green cleaning options, including water processing by Miele, to reduce our environmental impact. We understand the importance of sustainability and are committed to leading the way in reducing our carbon footprint.
About Our Family
At Nor'east Cleaners, we are a family-owned and operated business that has been serving the Cape Ann area for over 55 years. Our family has a long tradition of excellence in providing high-quality cleaning and alteration services while taking care of the environment. We are proud to have been recognized for our commitment to sustainability and customer service.
Contact Us
If you're looking for a dry cleaner that offers exceptional quality, attention to detail, and convenience, look no further than Nor'east Cleaners. We would be delighted to serve you and provide you with the best dry cleaning services in Massachusetts.
Contact Information
Nor'east Cleaners
6 Thatcher Road
Gloucester, MA 01930
Phone: 978-283-4545
Email: info@noreastcleaners.com
Quality of Service
Reviews praise the dry cleaning company for its excellent quality of service, with many customers mentioning that they are highly satisfied with the care and attention given to their clothes. The company is commended for its ability to follow directions, deliver and pick up clothes at customers' homes, and provide gentle cleaning that is considerate of every request.
Friendly and Accommodating Staff
The staff at the dry cleaning company are described as friendly, knowledgeable, and professional. Many customers mention specific staff members who went above and beyond to ensure their clothes were cleaned to perfection.
Efficient and Quick Service
Reviews highlight the company's efficient and quick service, with many customers mentioning that they are able to get their clothes cleaned quickly and on time. The company's 24-hour drop-off option is also a popular feature among customers.
Special Services and Alterations
The company is also praised for its special services, such as alterations and stain removal. Customers are impressed with the company's ability to fix complex issues with their clothes, such as broken zippers and stubborn stains.
Customer Communication
The company is commended for its excellent customer communication, with many customers mentioning that they were kept informed throughout the cleaning process and received special discounts and promotions.
Issues with Service
One customer mentions that they had an issue with a shirt not being pressed as requested, but this appears to be an isolated incident.
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