Cleaning with Love and Care
Company Overview
At Cleaning with Love and Care, we pride ourselves on being a family-owned and operated business that has been serving the Greater Houston, Sugarland, Stafford, and Missouri City areas since 1999. Our mission is to provide our clients with exceptional service, unparalleled professionalism, and a commitment to excellence. With a team of experienced and friendly professionals, we guarantee that your carpet cleaning experience will be nothing short of exceptional.
Services Offered
At CLC Carpet Cleaning, we offer a wide range of services designed to meet the unique needs of our clients. From residential to commercial properties, we provide expert carpet cleaning, upholstery cleaning, real estate make-ready services, and emergency water extraction and drying. Our team of professionals is dedicated to providing personalized attention to every client, ensuring that your property is treated with the utmost care and respect.
Our Cleaning Method
At CLC Carpet Cleaning, we take pride in using only the most environmentally friendly cleaning solutions, ensuring that your carpets and upholstery are cleaned with biodegradable soap and hot water extraction. Our industry-leading portable machines allow us to access areas that traditional truck-mounted systems cannot, providing a more thorough and efficient cleaning experience.
EPA's Recommended Cleaning Frequency
At CLC Carpet Cleaning, we understand the importance of maintaining a clean and healthy environment. The Environmental Protection Agency (EPA) recommends the following cleaning frequencies for various settings:
- Environment: Normal High Humidity - every 2 weeks
- Nursing Homes - every 1 week
- Residences (2 persons, non-smoking) - every 6-12 months
- Young Children - every 6 months
- Young Children with Pets - every 3-6 months
- Office and Commercial Buildings (Ground Floor) - every 3-6 months
- Office and Commercial Buildings (Higher Floors) - every 6-12 months
- Restaurants - every 1 month
Frequently Asked Questions
- Why are there bubbles or ripples in my carpet?
Our technicians can address this issue and provide a solution to resolve the problem.
- Can you guarantee the removal of all stains in the carpet?
Unfortunately, we cannot guarantee the removal of all carpet stains due to various factors such as the age and type of carpet fibers.
- Can you guarantee removal of all carpet spots or stains?
We strive to remove all spots and stains, but some substances can permanently discolor carpet fibers or require special treatments.
- What is the average time of a typical residential cleaning?
Our technicians typically spend around 20 minutes per room, but this can vary depending on the level of soiling and furniture arrangement.
- Do you offer cleaning after hours?
Yes, we offer after-hour cleanings when scheduled in advance.
- Will my total ever be more than what I was quoted?
In some cases, the total cost may be higher due to increased cleaning requirements or additional services.
Contact Us
At CLC Carpet Cleaning, we value the trust our clients place in us. We strive to provide exceptional service, unparalleled professionalism, and a commitment to excellence. Contact us today to schedule your appointment and experience the best in carpet cleaning.
Terrible Experience
The majority of the reviewers had a terrible experience with CLC Carpet Cleaning. Many reviewers, including Melinda, Ken, Mark, Paul, Miriam, and Yvette, rated the company 1 star and expressed disappointment with the service. The common issues were unprofessional behavior, lack of responsiveness, and poor customer service. Some reviewers mentioned that they were never contacted or received a response after trying to schedule an appointment or ask questions.
Unreliable Service
Some reviewers reported that the company was unreliable and failed to show up for appointments. For example, Mark mentioned that the owner, Gary, told his wife that he would not come out for an appointment because he recognized her name as someone who had called him out before. Yvette reported that the company never showed up for an appointment she set up.
Positive Reviews
Out of the 12 reviews, only 5 reviewers gave a 5-star rating and had a positive experience with the company. These reviewers praised the company's prompt responses, professional service, and good results.
Bad Customer Service
The main issues with the company were bad customer service, unresponsiveness, and failure to follow through on commitments. Some reviewers tried to contact the company multiple times and never received a response. Others reported that the company failed to show up for appointments or cancelled at the last minute.
Good Reviews
The positive reviews came from Archie, Jennifer, Serina, Charlotte, and Eleanor. They praised the company's professional service, prompt responses, and good results.
Be the first to review CLC Carpet Cleaning.
Write a Review
