Experience, Value, and a 100% Guarantee
At MR CLEAN HAWAII, we understand the importance of a clean and healthy environment. As a leading cleaning services provider in Honolulu, Hawaii, we're committed to delivering high-quality cleaning solutions that exceed our customers' expectations. With decades of experience and a proven track record of success, we've established ourselves as the go-to cleaning company for residential and commercial clients alike.
Our Mission
Our mission is simple: to provide exceptional cleaning services that not only meet but exceed our customers' expectations. We're dedicated to building long-term relationships with our clients, and we achieve this by offering personalized services tailored to their specific needs and preferences. Our team of highly trained cleaning specialists is committed to delivering outstanding results, ensuring that our customers live and work in a cleaner, healthier environment.
Our Services
We offer a comprehensive range of cleaning services designed to cater to diverse needs and preferences. From carpet cleaning and floor cleaning to home cleaning and upholstery cleaning, we've got you covered. Our services are tailored to provide a one-stop-shop solution for all your cleaning needs. Whether you're a homeowner, business owner, or property manager, we've got the expertise and resources to deliver exceptional results.
What Sets Us Apart
At MR CLEAN HAWAII, we pride ourselves on our commitment to excellence, quality, and customer satisfaction. Our team undergoes rigorous background checks, ensuring that our clients can trust our cleaning specialists to work in their homes and offices. We're environmentally conscious, using eco-friendly products and practices that minimize our carbon footprint. Our 100% satisfaction guarantee ensures that our customers receive the highest level of service, every time.
Our Story
MR CLEAN HAWAII began offering cleaning services in 1997 as a small carpet cleaning and residential cleaning company in Honolulu, Hawaii. Since then, we've grown exponentially, expanding our services to include commercial cleaning, floor cleaning, and more. Our founder, Ivan Massa, introduced a 100% Best Carpet Cleaner Satisfaction Guarantee, which has been instrumental in our success. Today, we're one of the largest professional specialty cleaning services in Hawaii, with over 21 years of experience and a reputation for excellence.
Company Overview
Mr. Clean Hawaii provides carpet cleaning services, and customers have shared their experiences with the company. Some customer reviews are positive, while others are negative.
Scheduling and Communication
Some customers felt that the company's pushy and unaccommodating attitude made it difficult to schedule on-site visits or receive estimates. In some cases, customers were expected to coordinate everything over the phone, which may not be suitable for large single-family homes.
Quality of Service
On the other hand, some customers were highly satisfied with the company's service. They praised the professionalism and expertise of the technicians, who were able to remove stubborn stains and leave carpets looking new. In some cases, customers were impressed by the company's ability to accommodate last-minute scheduling requests.
Common Issues
However, there were also instances of poor service and miscommunication. Some customers reported arriving at the scheduled time only to find that the technician was late or did not show up at all. In one case, the company failed to remove a stubborn stain, which resulted in the customer failing their move-out inspection.
Conclusion
Overall, the reviews suggest that Mr. Clean Hawaii has room for improvement in terms of communication and customer service. While some customers were highly satisfied with the company's work, others experienced significant issues with scheduling, quality of service, and customer communication.
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