Our Quality is Noticeably Better
A Legacy of Quality Dry Cleaning in Tampa
McNatt's Cleaners has been a trusted name in dry cleaning for over 80 years. Locally owned and operated, we take pride in providing exceptional dry cleaning and laundry services to the Tampa community. With 14 convenient locations throughout the area, accessibility and quality are at the core of our mission.
Comprehensive Services for Every Need
From delicate fabrics to everyday garments, McNatt's Cleaners offers a comprehensive array of services to cater to all your cleaning needs. We proudly provide:
- Dry cleaning: Traditional dry cleaning, spot removal, and pressing for all types of garments
- Shirt laundry: Specialized cleaning for dress shirts and uniforms
- Wash-dry and fold: Laundry pick-up, washing, drying, and folding of your everyday clothes
- Alterations: Expert alterations and tailoring for a perfect fit
- Drapes, rugs, and wedding gowns: Professional cleaning and preservation for your delicate items
Convenience and Innovation
We understand the importance of convenience in today's world. That's why we offer:
- Same-day dry cleaning: Get your clothes cleaned and ready for the next day in most cases
- Free pickup and delivery: We can pick up and deliver your laundry and dry cleaning at your home or office
- Drive-thru service: Many of our locations feature convenient drive-thru service for your added convenience
- Laundry Club: Enjoy the ultimate convenience with our monthly subscription service that includes free pickup and delivery for your weekly laundry needs
Experience the McNatt's Difference
At McNatt's Cleaners, we believe in Attention To Detail, Quality & Convenience. We are committed to:
- Using only the highest quality cleaning products and equipment
- Inspecting every garment meticulously before and after cleaning
- Providing friendly and personalized customer service
- Offering competitive pricing and special offers
Contact us today and experience the McNatt's difference for yourself!
Poor Customer Service and Damaged Items
Several reviewers have reported negative experiences with McNatt's cleaning services. The main issues seem to be careless handling of items, leading to damaged or lost clothing, and poor customer service from the staff.
Damaged Items
Reviewers have reported various types of damage, including broken buttons, cracked buttons, and lost items. In one case, a shirt was returned with three smashed buttons and five cracked ones. Another reviewer reported that their pair of jeans was missing from their laundry, and the staff blamed the mistake on them.
Poor Customer Service
The staff's attitude and behavior have been described as unprofessional, flippant, and uncaring. Reviewers have reported being ignored, dismissed, or blamed for the mistakes made by the staff. Several reviewers have mentioned that the staff seemed more interested in their personal activities, such as watching movies on their smartphones, than in attending to customers.
Lack of Accountability
Reviewers have reported difficulties in getting refunds or credits for damaged or lost items. The staff seems to be unapologetic and unhelpful in resolving these issues, leading to frustration and anger among customers.
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