The Cleaners of Distinction Since 1910
New City Cleaners has been a trusted name in dry cleaning and garment care for over a century. Founded in 1910, we have proudly served the Kern County community and beyond, providing meticulous cleaning and restoration services to countless cherished garments and treasured items. Our commitment to quality, customer service, and environmental responsibility has earned us a reputation as one of the most respected dry cleaners in the area.
Our Services
We offer a comprehensive range of services to meet all your garment care needs, including:
**Draperies & Alterations
- Expert alterations and tailoring services to ensure perfect fit and longevity.
- Utilizing the patented Adjust-a-Drape process to ensure precise hemline preservation during the cleaning process.
Laundry & Shirt Care
- Specialized attention to detail for shirts, ensuring a sharp, machine-pressed finish.
- Hand-finishing options for that extra touch of perfection.
Restoration & Preservation
- Skilled restoration of damaged or stained garments, including delicate fabrics and heirloom pieces.
- Preservation of wedding gowns, christening gowns, and other cherished garments.
Special & Delicate Items
- Expert care for a diverse range of items, including:
- Antique and delicate garments
- Fine linens
- Needlepoint and other embroidered items
- Mascot costumes
- Custom-made and designer garments
Additional Services
- Fur and leather care
- Hat cleaning and restoration
- Dyeing and color correction
- Area rug cleaning
A Legacy of Quality & Commitment
Throughout our history, New City Cleaners has embraced advancements in cleaning technology while prioritizing meticulous attention to detail and personalized customer service. We are committed to:
- Using environmentally responsible practices: We prioritize the use of eco-friendly cleaning products and techniques whenever possible.
- Providing excellent customer service: From personalized consultations to convenient delivery and pick-up options, we strive to exceed your expectations.
- Maintaining a tradition of quality: Our skilled and experienced staff are dedicated to delivering top-notch craftsmanship and attention to detail.
Overall Experience
New City Cleaners has received mixed reviews from its customers. While some customers have had exceptional experiences, others have been disappointed with the service.
Positive Experiences
Many customers have praised New City Cleaners for their fast, friendly, and professional service. They have successfully cleaned delicate items, such as wedding dresses and fur vests, and have provided excellent customer service. Some customers have even gone out of their way to travel long distances to use their services.
Negative Experiences
However, some customers have had negative experiences, including being charged high prices for subpar service, having to wait longer than expected for their items to be cleaned, and receiving damaged or poorly cleaned items.
Specific Issues
Some specific issues that customers have mentioned include:
- High prices: Some customers have felt that the prices are too high compared to other cleaners in the area.
- Poor quality cleaning: A few customers have reported that their items were not cleaned properly, including lint and stains remaining on the fabric.
- Long wait times: Some customers have had to wait longer than expected to pick up their cleaned items.
- Damage to items: A few customers have reported that their items were damaged during the cleaning process, including fur vests and skirts.
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