Transforming Spaces, Enhancing Lives
From our home to yours. Since 2003, The Carpet Specialists have been providing Sacramento and surrounding areas with sustainable and effective carpet, upholstery, tile & grout cleaning services. We are a proud, locally-owned business committed to delivering exceptional cleaning results and unparalleled customer service.
Why Choose Us?
Our commitment to all-natural cleaning methods sets us apart. We utilize plant-based and eco-friendly products that are safe for your family, pets, and the environment. We believe in honest communication and personalized care, and actively listen to your cleaning concerns and preferences.
Carpet Cleaning
- Regular and deep cleaning to revitalize and protect your carpets.
- Pet urine removal and odor control.
- Spot and stain removal tailored to various substances.
- Expert stain protection application.
Upholstery Cleaning
- Professional cleaning for all types of upholstery fabrics.
- Removal of dust, dirt, and allergens.
- Refreshing and deodorizing treatments.
Tile & Grout Cleaning
- Effective removal of dirt, grime, and stains from tile and grout surfaces.
- Specialized treatment for efflorescence and water damage.
- Long-lasting protection that keeps your floors looking their best.
Natural Stone Cleaning
- Gentle yet thorough cleaning for marble, granite, and other natural stone surfaces.
- Protection against etching, staining, and discoloration.
Additional Services
- Rug cleaning and repair.
- Green cleaning options available.
Our Guarantee
We stand behind our work with a 100% satisfaction guarantee. If you are not thrilled with our services, we'll make it right at no cost.
Our Values
- Integrity: We operate with honesty and transparency, providing accurate estimates and clear communication.
- Professionalism: We are dedicated to delivering meticulous cleaning services and excellent customer service.
- Sustainability: We prioritize eco-friendly cleaning solutions and responsible resource management.
- Commitment: We are passionate about exceeding your expectations and building lasting relationships.
Contact us today and discover the difference The Carpet Specialists can make in your home!
Overall Experience
Most customers had a positive experience with The Rug Specialists, praising their excellent customer service, attention to detail, and high-quality cleaning results. Many reviewers appreciated the owner James' friendly and knowledgeable approach, as well as the company's competitive pricing.
Cleanliness and Quality of Work
The majority of customers were thrilled with the cleanliness and quality of work provided by The Rug Specialists. They reported that their rugs looked and smelled brand new after cleaning, with some even stating that they were impressed by the level of expertise and care taken to restore their treasured rugs.
Customer Service
James, the owner, was frequently praised for his exceptional customer service, being described as friendly, responsive, and knowledgeable. Many reviewers appreciated his willingness to explain the cleaning process and provide guidance on rug care.
Negative Experience
However, one customer, Vesta G., reported a negative experience, citing that the owner was confused about vacuuming her Persian rugs and that the company's 9-step process is not suitable for handmade wool/silk rugs. She also expressed concerns about the cleaning process and the return of her rugs in a filthy condition.
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