About Our Company
American Carpet and Tile, proudly serving Texas for over 35 years, is a family-owned and operated business dedicated to providing unparalleled carpet cleaning and floor installation services. With a commitment to quality craftsmanship, honesty, and transparency, we strive to deliver exceptional customer satisfaction. We believe in exceeding expectations and resolving issues at their root cause. Trust, built on actions rather than words, is at the heart of our philosophy.
Our Services
We offer a comprehensive range of services to cater to all your floor covering needs:
Carpet Cleaning
- Hot water extraction (steam cleaning)
- Pre-spraying of stained areas to remove paint, oil, grease, and heavy soil
- Pet deodorizing at no additional charge
- Thorough raking to lift and separate fibers, leaving your carpets looking fresh and new
Additional Services
- Red stain and dye stain removal
- Spot dyeing to cover bleached out areas
- Carpet repairs (stretching, patching, seam repair)
- Removal of pet odors and stains
Our Beliefs
Our values guide our actions and define our commitment to excellence:
- Customer Satisfaction: We prioritize your satisfaction and strive to deliver exceptional results.
- Integrity: We believe in honest and transparent communication throughout the process.
- Quality: Our skilled technicians use only the most effective and efficient methods.
- Value: We offer competitive pricing and transparent service charges.
Why Choose American Carpet and Tile?
With over three decades of experience, we are trusted by countless Texans for:
- Expertise and attention to detail
- Honest and transparent communication
- Professional and reliable service
- Commitment to quality and satisfaction
Contact Us Today!
Experience the difference that American Carpet and Tile brings to your home. Contact us today for a free quote and let us demonstrate the exceptional results you deserve.
Overview of Reviews
The reviews are primarily about a carpet cleaning company, with most customers having a positive experience. However, one customer had a terrible experience, which is discussed below.
Good Experiences
Several customers have praised the company for its good quality service at a decent rate. They liked the communication they received, including notification of delays. The company's staff is friendly, and the service is done efficiently, leaving a pleasant smell afterward.
Bad Experience
One customer, Jakia Iverson, had a terrible experience with the company. She initially scheduled an appointment for Saturday but had to cancel 24 hours in advance due to issues with her water company. When she rescheduled for Tuesday, she received a call from an unknown number with static on the line. She never spoke with anyone until she called back to inquire about the service, only to be told that she was blacklisted due to not paying her bill and canceling multiple times at the last minute.
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