Hemet Carpet Cleaning Express is the leading provider of professional cleaning services in the Hemet area. With a team of experienced technicians and a passion for delivering exceptional customer service, we restore and revitalize your home or business with meticulous care.
Our Services
We offer a comprehensive suite of cleaning services to tackle any cleaning challenge you might face:
Carpet Cleaning
- Effective stain removal for wine, pet urine, coffee, and other disasters.
- Gentle yet thorough cleaning methods suitable for all carpet fibers.
- Powerful deodorizing treatment for lasting freshness.
Tile & Grout Cleaning
- Thorough cleaning of all types of tiles, including travertine, porcelain, and natural stone.
- Specialized cleaning solutions designed to restore the natural beauty of your tiles.
- Enhanced protection with professional grout sealing.
Water Damage Restoration
- Emergency response 24/7 for water damage from floods, leaks, or broken pipes.
- Removal of excess water and moisture.
- Complete drying and restoration of affected areas.
Upholstery Cleaning
- Professional cleaning for all types of upholstery, including sofas, chairs, car seats, and more.
- Gentle cleaning methods that safeguard sensitive fabrics.
- Effective stain removal and odor elimination.
Air Duct Cleaning
- Comprehensive cleaning of your home's air ducts to remove dust, grime, bacteria, and allergy triggers.
- Improved air quality and reduced allergens.
Why Choose Hemet Carpet Cleaning Express?
- Experience and Expertise: Our team of technicians are highly trained and experienced in various cleaning methods and equipment.
- Quality Results: We use only the safest and most effective cleaning products and equipment to ensure exceptional cleaning results.
- Customer Satisfaction: Our dedication to customer satisfaction is reflected in our meticulous attention to detail and personalized approach.
- Competitive Pricing: We offer competitive and upfront pricing with no hidden fees.
Call us today for a free quote and experience the Hemet Carpet Cleaning Express difference!
Bad Experiences with Unpredictable Pricing and Poor Service
Several customers have reported having a disappointing experience with this carpet cleaning company. Some of these issues include:
Unpredictable Pricing
One customer was quoted a price of $89.00 over the phone, but the technician who showed up informed him that the price did not include shampoo or disinfectant and would cost an additional $150.00. Another customer was quoted a price of $118.00, but the independent contractor showed up and tried to charge him $199.00 and later $235.00.
Poor Communication and Service
Some customers have reported issues with communication and service. One customer was told that the technician would show up between 10 and 11 a.m., but no one showed up. When they called to complain, they were told that they were wrong about the time and were hung up on.
Delayed Appointments and No-Show
Another customer was scheduled for a appointment on a specific date and time, but the technician did not show up. When they called to complain, they were told that something was wrong with the machine and were rescheduled for the following morning. The technician then tried to reschedule again, and when the customer finally showed up, they were told that the price had increased from $69.00 to $99.00.
Lack of Professionalism
Some customers have reported feeling taken advantage of by the company's practices. One customer was told that the company was sub-contracting its work out to independent contractors who would then pay a percentage to the company, and was given a price quote of $118.00 for a standard steam cleaning job, which went up to $199.00 and later $235.00.
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