A Sustainable Approach to Dry Cleaning and Laundry in Chicago
Greener Cleaner stands out as a leading dry cleaner in Chicago, dedicated to providing eco-friendly and professional garment care. Founded in 1995, we've established ourselves as the city's trusted partner for sustainable dry cleaning and laundry services.
Why Choose Greener Cleaner?
- Eco-friendly cleaning: We utilize a revolutionary cleaning process that eliminates the use of harmful petrochemicals, making us one of the few dry cleaners in Illinois to eschew these toxic substances.
- Exceptional customer service: We prioritize your satisfaction with personalized attention, flexible delivery options, and transparent communication throughout the process.
- Expert craftsmanship: Our team of professionals meticulously attends to every garment, offering precision and attention to detail in every step.
- Laundry made easy: Say goodbye to endless laundry piles with our convenient wash-and-fold service. We take care of everything from sorting and cleaning to folding and delivering your clothes fresh and wrinkle-free.
Dry Cleaning
- Couture cleaning for high-end brands like Hermes, Valentino, and Chanel
- Hand finishing for shirts, ensuring perfect collars and buttons
- Professional alterations and tailoring
- Expert cleaning of wedding dresses and delicate fabrics
Laundry Services
- Wash & Fold - Enjoy perfectly cleaned and folded clothes without lifting a finger
- Free pick-up and delivery in the Chicago area
- Convenient online ordering and tracking capabilities
Additional Services
- Leather & suede cleaning and restoration
- Specialized cleaning for blankets, curtains, and other household items
Sustainability & Green Practices
Our commitment to sustainability extends beyond our eco-friendly cleaning solution. We actively contribute to responsible waste management by:
- Reducing landfill waste through innovative recycling and repurposing programs
- Partnering with local eco-organizations
- Maintaining energy efficiency in our facilities
Our Promise
Greener Cleaner is dedicated to providing exceptional customer service, unparalleled eco-friendly practices, and meticulous garment care for discerning clients in Chicago and beyond. We guarantee your satisfaction and strive to exceed your expectations.
Disappointing Reviews
The reviews of Greener Cleaner are marked by a significant number of complaints and disappointments. Several reviewers express frustration with the company's handling of their dry cleaning and wash and fold services.
Problems with Dry Cleaning
Some reviewers report receiving damaged or poorly cleaned items, including ripped fabric, staining, and altered appearance. One reviewer had a pair of linen shorts returned with a ripped waistband, while another had expensive silk dresses returned with altered fabric.
Unhappy with Wash and Fold Service
There are also several reports of issues with the company's wash and fold service. Some reviewers have experienced missing or mismatched clothing, while others have received items not cleaned to their specifications.
Employee Behavior
A few reviewers have expressed concern about the behavior of the company's employees, including reports of reckless driving and poor customer service.
Leadership
There are also comments about the company's leadership, including a lack of communication and response to customer complaints.
Exceptions
Despite the numerous complaints, there are a few positive reviews, including one reviewer who had a good experience with the company's Edgewater and Skokie hubs, and another who was pleased with the service they received at Luz's location.
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