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The Cleaners of Ruston has been a trusted name in professional dry cleaning and laundry services for over 30 years, serving the Ruston area with dedication and expertise. Our commitment to providing high-quality, dependable service to each of our customers is unwavering. From our state-of-the-art plant to our experienced dry cleaners and exceptional customer service, we strive to provide an unparalleled experience for our customers.
Our Services
As a testament to our commitment to excellence, we offer a wide range of services to cater to the diverse needs of our customers. Our services include:
- Dry Cleaning: Our professional dry cleaning service offers expert cleaning by DLI-trained employees, including technical spotting to remove stains, pressing on the latest equipment, and repairing minor tears.
- Laundry: Our laundry service includes shirts, jeans, and khaki pants with three levels of starch to meet the needs of our customers.
- Wet Cleaning: We also offer wet cleaning for blouses and slacks.
- Leather Cleaning: We accept most leathers and furs, and have a trusted partner company in Kansas City, Missouri, for processing.
- Alterations: Our experienced seamstress is located at our South Monroe store, offering alterations to fit our customers' needs.
- Cleaning and Heirloom Preservation of Wedding Gowns: We provide pressing, cleaning, and heirloom preservation for wedding gowns, including thorough spot treatment, cleaning, and pressing.
- Drapery Cleaning: We offer cleaning and pressing services for pleated and flat drapery panels.
- Household Items: Tablecloths, napkins, bedspreads, comforters, and blankets are just a few examples of household items we can clean for our customers.
Additional Services
We also provide a variety of other services, including cleaning of banners, flags, Church Choir Robes, and other items. Simply ask our customer service employees about any special service you may need, and we'll let you know if it's possible.
Convienient Locations and Services
To make your experience even more convenient, we offer two locations, both with covered drive-thru services. You never have to leave your car, as our customer service employees come to your car to collect or deliver your clothes. We also provide a pickup and delivery service on Mondays and Wednesdays, making it easy to fit your cleaning needs into your busy schedule.
Recycling
At The Cleaners of Ruston, we recognize the importance of protecting the environment, which is why we have two recycling programs in place. We recycle used hangers and garment poly, providing convenient recycling boxes at both of our locations.
Get in Touch
If you have any questions or would like to learn more about our services, please visit our website or contact us at your convenience.
Overview of Services
The reviews highlight the services offered by the dry cleaners, including leather and suede cleaning, special care fabric cleaning, clothes pressing, ironing, alterations, and clothing alterations and repairs.
Positive Experiences
The majority of reviewers have had positive experiences with the dry cleaners, praising the friendly and professional staff, efficient service, and high-quality work. Many reviewers have appreciated the convenience of the drive-through service and the ability to get their clothes cleaned and altered quickly and efficiently.
Negative Experiences
However, some reviewers have had negative experiences, citing issues with poor communication, mistakes with orders, and poor quality work. Some reviewers have reported receiving the wrong items or having their items lost, and have expressed frustration with the lack of resolution or compensation for these issues.
Specific Issues
Some specific issues mentioned by reviewers include:
- Poor communication and mistakes with orders
- Items lost or misplaced
- Poor quality work, including incorrect alterations and stains not removed
- Lack of resolution or compensation for mistakes
- Unfriendly or unhelpful staff
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