Imagine a Cleaner Carpet the Easy Way
Orange County Steam Masters is a locally-owned and operated carpet cleaning company serving Orange County and the Inland Empire. We take pride in providing exceptional cleaning services that leave your carpets, upholstery, and entire home sparkling.
Our Mission
Our mission is to provide unparalleled customer service and deliver the highest quality cleaning services while prioritizing the health of our community and the environment. We achieve this through:
- Expert technicians: Our technicians are highly skilled and experienced in all aspects of cleaning.
- Quality products: We use only environmentally friendly and effective cleaning solutions that are safe for families, pets, and the environment.
- Custom solutions: We tailor our cleaning services to meet your unique needs and preferences.
Carpet Cleaning
- Steam cleaning for residential and commercial carpets
- Pet stain and odor removal
- Area rug cleaning
- Carpet repair and stretching
- Water damage restoration
Upholstery Cleaning
- Professional cleaning for all types of upholstery, including sofas, chairs, and curtains
- Fabric protection options available
Additional Services
- Air duct cleaning
- Tile and grout cleaning
- Natural stone cleaning and restoration
- Pressure washing
- Drapery cleaning
- Mattress cleaning
- Auto and boat upholstery cleaning
More Than Just Cleaning
At Orange County Steam Masters, we believe in going above and beyond for our customers. We offer:
- Free estimates: Get a no-obligation quote for your cleaning needs.
- Flexible scheduling: Choose a time that works best for you.
- Exceptional customer service: Our friendly and responsive staff is dedicated to ensuring your satisfaction.
Choose Orange County Steam Masters for
- Expert cleaning: We use state-of-the-art equipment and techniques to deliver the best possible results.
- Competitive prices: We offer affordable rates without compromising quality.
- Local ownership: We are proud to be a small, family-owned business that is committed to serving our community.
Contact us today to schedule your cleaning appointment and experience the Orange County Steam Masters difference!
Overall Experience
The majority of customers were extremely satisfied with the service, praising the expertise and professionalism of the rug and upholstery cleaning technicians. They were impressed with the revitalized appearance of their furniture and carpets, noting the newfound softness, vibrancy, and freshness.
Positive Aspects
- Excellent results: Customers were thrilled with the outcome of the cleaning services, noting the removal of dirt and stains, and the revitalization of their furniture and carpets.
- Professional technicians: Many customers praised the technicians for their expertise, attention to detail, and professionalism.
- Exceptional customer service: Some customers appreciated the courteous and helpfulness of the company's representatives.
Negative Aspects
- Scam allegations: A few customers alleged that the company is a scam, citing experiences with overcharging, misleading quotes, and poor customer service.
- Misleading prices: Some customers complained about being quoted one price over the phone, only to be charged a higher amount when the technician arrived.
- Poor communication: Customers experienced difficulties with communication, including being hung up on, receiving vague quotes, and being given fake contact information.
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