Cleaning Your World, One Surface at a Time!
Providing Pristine Cleaning Solutions in Grand Rapids
Top Care Cleaning has proudly served the greater Grand Rapids area since 1980, specializing in comprehensive residential and commercial cleaning services. We are a trusted partner for countless households and businesses, dedicated to delivering exceptional cleaning experiences every time.
Our Expertise
House Washing & Roof Cleaning: We meticulously remove dirt, grime, and debris from your home's exterior, restoring its beauty and protecting your investment.
Window Cleaning: Witness crystal-clear windows, free from streaks and residue, thanks to our meticulous hand-cleaning approach.
Carpet & Area Rug Cleaning: We utilize powerful truck-mounted equipment and eco-friendly solutions to leave carpets and rugs fresh, clean, and revitalized.
Gutter Cleaning: Prevent costly water damage and ensure seamless drainage with our thorough gutter cleaning service.
And Much More: From upholstery and tile cleaning to blind cleaning and pressure washing, Top Care Cleaning handles it all.
Why Choose Top Care Cleaning?
- Experienced and Certified Technicians: Our team is highly trained and experienced, equipped with the knowledge and expertise to handle all cleaning challenges.
- Professionalism Guaranteed: We prioritize communication, transparency, and client satisfaction, ensuring your complete satisfaction every time.
- Eco-Friendly Solutions: We prioritize using environmentally safe and effective cleaning products to protect your health and the environment.
- Competitive Pricing & Free Estimates: We offer competitive rates and provide free, no-obligation estimates to ensure transparency and peace of mind.
More Than Just Cleaning
At Top Care Cleaning, we believe in building strong relationships with our clients. Our team is dedicated to providing a personalized and responsive cleaning experience, always going the extra mile to meet your individual needs. We take pride in our attention to detail, ensuring your home or business is left sparkling and fresh.
Overall Impressions
The majority of the reviews are extremely positive, with 14 out of 16 reviewers giving Top Care 5-star ratings. The reviewers praise the company's professionalism, courteousness, and promptness. They highlight the excellent quality of work, attention to detail, and dedication to customer service.
Service Quality
Many reviewers commend Top Care's technicians for their knowledge, efficiency, and friendliness. The company's attention to detail and willingness to go above and beyond to ensure customer satisfaction are also frequently mentioned. Reviewers appreciate the thoroughness of the cleaning services, including window cleaning, power washing, and carpet cleaning.
Communication
Some reviewers mention that Top Care's communication is excellent, with prompt responses to inquiries and clear explanations of the services provided. However, one reviewer, Patti Hefferan, expresses disappointment with the company's communication regarding a misunderstanding about deck cleaning.
Negative Experience
Only one reviewer, Patti Hefferan, expresses a negative experience with Top Care. She was upset about the inclusion of deck cleaning in the final bill, despite having explicitly declined the service over the phone. However, she acknowledges that the company's cleaners are excellent and that the issue was likely due to poor communication.
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