Business Details
Emergency
services
Professional Carpet & Upholstery Cleaning Services in Roswell, NM
At Desert Palms, we pride ourselves on delivering timely, thorough, and trustworthy cleaning solutions tailored to both residential and commercial needs. With over a decade of experience serving Roswell, New Mexico, our team specializes in carpet cleaning, upholstery restoration, tile and grout rejuvenation, and emergency water damage remediation. We utilize eco-friendly products and advanced techniques to ensure safe, long-lasting results while prioritizing customer satisfaction.Our 24/7 emergency response team guarantees rapid assistance for urgent situations, and our commitment to transparency and quality has earned us recognition as a local leader in the industry. We work closely with insurance providers for seamless water damage claims and partner with JAC Construction for comprehensive repair and remodeling services. Every service is backed by personalized attention, competitive pricing, and a dedication to exceeding client expectations.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Water Damage Restoration
Commercial Cleaning
Mold Remediation
Furniture Restoration
Highlights and features
- We offer 24/7 emergency water damage response with rapid on-site service.
- Our technicians use eco-friendly, non-toxic cleaning solutions for safety.
- We guarantee thorough cleaning with attention to detail and customer needs.
- We partner with JAC Construction for seamless post-damage repair services.
- Our team has over a decade of local experience in Roswell's unique environments.
What people say
Excellent service
Professional and friendly
Saved our carpets
Eco-friendly solutions
24/7 availability
Services
Carpet Cleaning
Our carpet cleaning service revitalizes carpets using truck-mounted extraction and eco-friendly solutions. We remove deep-seated dirt, allergens, and stains while preserving carpet longevity. Clients appreciate our attention to detail, quick drying times, and pet- and child-safe products. The process includes pre-inspection, targeted stain treatment, and post-cleaning protection application.
Water Damage Restoration
24/7 water damage restoration includes rapid extraction, structural drying, and mold prevention. We deploy industrial fans and moisture meters to ensure complete drying. Clients benefit from insurance coordination and partnerships with JAC Construction for rebuilding. Our technicians arrive within an hour of emergency calls to minimize property damage.
Tile & Grout Cleaning
High-pressure tile and grout cleaning removes embedded grime and restores surfaces to like-new condition. We use pH-neutral cleaners to protect sealants and prevent discoloration. Clients report improved indoor air quality and extended tile lifespan. The service includes sealing recommendations to maintain results in high-traffic areas.
Upholstery Cleaning
Our upholstery cleaning service safely cleans sofas, chairs, and vehicle interiors using low-moisture extraction. We identify fabric types to apply appropriate solutions that remove stains without shrinkage. Clients praise our ability to eliminate pet odors and restore fabric texture while avoiding harsh chemical residues.
Commercial Cleaning
Customized commercial cleaning maintains professional environments for offices and retail spaces. Services include night-time operations to minimize business disruption and adherence to OSHA safety standards. Clients benefit from consistent scheduling and detailed post-service reports to ensure compliance with industry regulations.
People
Jason Allison
Owner & Lead Technician
Jason Allison founded Desert Palms with over 15 years of cleaning and restoration experience. He specializes in eco-friendly solutions and emergency response, personally overseeing complex water damage cases. Jason's commitment to client education and transparent service has built lasting community trust.
Questions
What areas do you service?
We serve Roswell, NM, and surrounding areas for all cleaning and restoration services.
Do you offer emergency services?
Yes, our 24/7 emergency team responds within an hour for water damage and urgent cleaning needs.
Are your cleaning products safe for pets and children?
We exclusively use non-toxic, biodegradable solutions safe for families and pets.
How long does carpet cleaning take?
Residential jobs typically complete in 2-4 hours, depending on square footage and soiling level.
Do you work with insurance companies?
Yes, we coordinate directly with insurers for water damage claims and provide detailed documentation.
What sets you apart from competitors?
Our combination of rapid response, eco-conscious methods, and personalized service ensures superior results.
