Pura Vida is a family-owned and operated laundromat and laundry service in Atlanta, Georgia. We're passionate about helping you and your business achieve a cleaner, more relaxed life. With our convenient services and high-quality cleaning, we take the burden off your shoulders so you can focus on the things that matter most.
Who We Are
Driven by a desire to simplify lives and empower busy individuals and families, Pura Vida was founded on the belief that doing laundry shouldn't be a chore. We are committed to providing exceptional customer service, ensuring your laundry is treated with care and delivered back to you fresh and on time.
What We Offer
- Laundry Service: Enjoy hassle-free laundry delivery, pick-up, and fold-and-fold options for both residential and commercial laundry.
- Laundromat: Our modern and clean laundromat provides a comfortable and efficient space for self-service laundry. We offer a variety of high-performance machines and dryers to handle all your laundry needs.
- Commercial Laundry Services: We collaborate with businesses to provide tailored uniform cleaning, linen services, and other tailored solutions.
Our Mission
Our mission is to:
- Save you time: We take care of the laundry so you can focus on what you love.
- Ensure quality: We use only the highest quality cleaning products and techniques.
- Deliver exceptional customer service: Our friendly and helpful staff is committed to exceeding your expectations.
- Offer competitive prices: We believe laundry shouldn't break the bank.
Join us and Take a Load Off your laundry list with Pura Vida!
We look forward to helping you achieve a cleaner, more relaxed life or empower your business with efficient laundry solutions.
Customer Experience
The majority of customers have had a positive experience at Pura Vida, rating it 5 stars and praising the cleanliness, friendly staff, and convenience. Several reviewers mentioned that they frequent the laundromat, appreciating the welcoming environment and efficient service. Some customers also appreciated the laundry pick-up and drop-off services, finding them efficient and convenient.
Convenience and Service
The laundromat's flexible services, including laundry pick-up and drop-off, have been praised by several customers. The convenience of having a wide range of laundry machines, including washers and dryers, has made it a go-to spot for many. The staff's willingness to help with any issues that may arise has also been commendable.
Cleanliness and Maintenance
The laundromat's cleanliness and maintenance have been consistently praised by customers. Many reviewers have mentioned that the facility is always clean and well-maintained, with machines regularly cleaned and serviced.
Safety Concerns
However, some customers have raised concerns about safety issues at the laundromat. One reviewer reported a fire risk due to clogged lint traps and excessive dust, while another mentioned hazardous conditions in the back room. Another reviewer complained about the management's attitude and lack of professionalism.
Management Response
The management has responded to one reviewer's concerns, denying the severity of the issues reported and attempting to discredit the customer. The response has been met with criticism, with one reviewer accusing the management of being unprofessional and incompetent.
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