Providing clean work spaces.
At National Carpet Care, we take pride in being Central Florida's trusted source for carpet cleaning services since 1984. With over 35 years of experience, we have built a reputation for providing exceptional cleaning services that cater to our clients' exact needs. Our team of experts is dedicated to delivering high-quality results, and our commitment to excellence has earned us the trust of over 1.5 million satisfied customers.
Our Comprehensive Cleaning Services
We understand that every home is unique, and that's why we offer a wide range of cleaning services designed to cater to your specific needs. From carpet and rug cleaning to furniture and upholstery cleaning, tile and grout cleaning, pet odor and stain removal, carpet disinfecting, and water damaged flooring, we have the expertise and equipment to tackle any cleaning task. Our team of technicians is trained to use industry-leading methods and techniques to ensure that your home is cleaned to the highest standards.
Our Promise
At National Carpet Care, we are committed to being your go-to cleaning company for life. We believe in building long-term relationships with our clients, and that's why we offer personalized cleaning quotes, 24/7 emergency services, and a team of experts who are dedicated to providing exceptional results. Whether you need help with carpet cleaning, tile and grout cleaning, or pet odor removal, we are here to help.
Quality of Service and Reliability
Some reviewers expressed disappointment with the quality of service provided by National Carpet Care. They claimed that the company did not fulfill its promises, with some areas of the carpet left uncleaned and stains still present after treatment.
Customer Service Experience
The customer service experience was also a major concern for some reviewers. They reported being treated rudely and with a lack of professionalism by the company's representatives, including being yelled at, hung up on, and being told they had anger issues.
Equipment and Methods
Some reviewers questioned the effectiveness of the company's equipment and methods, with one reviewer noting that the machine used looked "beat up" and did not clean the entire house as promised.
Positive Reviews
On the other hand, some reviewers had positive experiences with National Carpet Care, praising the company's technicians for being friendly, professional, and thorough in their work. They reported being satisfied with the results, with their carpets looking like new and feeling fresh.
Common Issues
Common issues reported by reviewers include:
- Uncleaned areas of the carpet
- Stains still present after treatment
- Poor customer service
- Equipment and methods ineffective
- Misleading promises and pricing
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