At Summit Cleaners, we're committed to providing exceptional dry cleaning services that not only make your clothes look their best but also prioritize the well-being of our customers, our employees, and the environment. Our eco-friendly approach is designed to minimize our carbon footprint while maintaining exceptional quality and attention to detail.
Our Services
At Summit Cleaners, we offer a wide range of services to cater to your clothing needs. From garments that require special care to those that need a quick turnaround, we're here to help. Our services include:
- GreenEarth Cleaning: Our eco-friendly dry cleaning process uses pure liquid silicone, which is non-toxic, non-hazardous, and gentle on fabrics. It's a game-changer in the world of dry cleaning.
- Dry Cleaning: Our expert team of cleaners will inspect, detail, and hand-finish your garments to restore them to their former glory.
- Shirt Laundry: We take pride in producing beautiful, crisp shirts that make you feel confident and polished.
- Wedding Gown Cleaning & Restoration: Trust us to meticulously clean and restore your wedding gown, ensuring it remains a treasured memory for years to come.
Why Choose Us
At Summit Cleaners, we're dedicated to delivering exceptional service that goes beyond just cleaning your clothes. We understand the importance of convenience, which is why we offer:
- Same-Day Service: Drop off your clothes by 9 a.m., and we'll have them ready to wear after 5 p.m. the same day.
- Personalized Attention: We take the time to inspect and detail each garment, ensuring it's cleaned to perfection.
Our Commitment to the Environment
We believe that cleaning doesn't have to harm the environment. That's why we've adopted the GreenEarth dry cleaning process, which replaces petrochemicals with pure liquid silicone. This eco-friendly approach not only reduces our environmental impact but also provides a gentler cleaning experience for your clothes.
Get in Touch
Located at 8710 N Union, Colorado Springs, CO 80920, Summit Cleaners is here to serve you. Contact us at (719) 282-8203 or bhettich@summitcleaners.com to learn more about our services and how we can make a positive impact on your daily life.
Quality of Service
Overall, the reviews for Summit Cleaners are overwhelmingly negative. Several customers have reported issues with the quality of service, including long wait times, poor communication, and shoddy workmanship.
Customer Service
Some customers have commended Summit Cleaners for their friendly and helpful staff, particularly the manager. However, others have reported rude and uncaring staff, including one instance where a staff member did not even apologize for a mistake.
Communication
Communication issues have been a major problem for many customers. Some have reported that orders were not fulfilled, or that promised times were not met. In one instance, a customer was told that an item would be ready "a couple of days later" and was not kept informed of the status.
Workmanship
Several customers have reported issues with the quality of work performed by Summit Cleaners. A common complaint is that garments are returned wrinkled, stained, or with damage.
Pricing
A few customers have reported that Summit Cleaners is too expensive, particularly for the quality of service received.
Locations and Convenience
One customer mentioned that the 24-hour pickup machine did not work, which was inconvenient.
Resolution of Issues
In many instances, customers have reported that Summit Cleaners does not take responsibility for mistakes and does not offer reasonable resolutions to issues, such as reimbursement for ruined garments.
Be the first to review Summit Cleaners.
Write a Review
