Trust us to clean your treasured possessions with care and precision.
At ABC Rug & Carpet Cleaning Service, we take pride in being a family-owned business that has been serving the New York community for over 124 years. Our commitment to providing exceptional service, using environmentally responsible cleaning processes, and ensuring customer satisfaction has earned us a reputation as one of the most trusted and reputable cleaning services in the industry.
Our Services
We offer a wide range of services designed to meet the unique needs of our customers. Our state-of-the-art solar paneled facility is equipped with the latest technology and equipment to provide high-quality cleaning services for rugs and carpets. Our team of certified rug specialists, including three CRS (Certified Rug Specialists) on staff, are trained to handle even the most delicate and valuable rugs.
Our services include:
- Green Cleaning: We use environmentally responsible cleaning processes that are safe for people, pets, and the environment.
- Luster Washing: Our exclusive process provides exceptional cleaning for fine Oriental rugs and carpets.
- Fine Rug Restoration Cleaning: A specifically formulated cleaning process done by hand, by our certified rug specialists, for rugs that are old, fragile, valuable, and warrant extraordinary care.
- In-Home Carpet Cleaning: Professional cleaning of wall-to-wall carpeting in your home or office.
- In-Home Furniture Cleaning: Our cleaning technicians are trained and certified in the proper cleaning of leather and other types of fabrics.
- Stain & Soil Protection: Protect your valuable fine home furnishings from stains, soil, and damaging UV rays with Fiber-Guard.
Our Commitment
At ABC Rug & Carpet Cleaning Service, we are committed to providing our customers with exceptional service, quality workmanship, and a 100% guarantee on odor removal. We understand the importance of protecting your valuable possessions, and we strive to provide a level of service that exceeds your expectations.
Emergency Services
In the event of leaks, floods, or fires, we provide emergency services to minimize damage and restore your rugs and carpets to their original condition.
Overall Experience
The reviewers had a overwhelmingly positive experience with ABC. They praised the company's ability to restore their rugs to their original condition, both with regards to appearance and functionality.
Services
ABC offers various services, including area rug cleaning, pet stain and odor removal, and pet-friendly cleaning options. Reviewers praised the company's expertise and ability to handle even the most stubborn stains.
Communication and Customer Service
Reactions to customer service were overwhelmingly positive. Reviewers praised the company's quick response to questions and concerns, as well as their professional and courteous attitude.
Some Anomalies
Unfortunately, not all reviews were positive. One reviewer, Jayson Fowler, had a disastrous experience, describing the company's handling of their rug as "completely ruining it" and expressing frustration with the lack of refund or resolution.
Miscellaneous Comment
One reviewer, Johnny Mindell, provided a comment that was difficult to decipher, possibly due to language barriers or autocorrect errors.
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