Business Details
34 Years
experience
Emergency
services
Professional Carpet Cleaning in Flagstaff, AZ
At Spots Carpet Care, we are committed to delivering exceptional service rooted in decades of industry expertise. Founded in 1992, our company has grown to become Flagstaff's leading carpet cleaning provider, driven by a vision of exceeding client expectations through innovation and integrity. Our team holds IICRC certifications, including Master and Journeymen Cleaning Technician accreditations, ensuring the highest standards of professionalism and technical proficiency. We distinguish ourselves through five core values: Reputation, Experience, Education, Systems, and a 100% money-back Guarantee. Our proprietary 12-step cleaning process combines advanced technology with meticulous attention to detail, achieving factory-like results without overwetting or residue. We prioritize client comfort by eliminating high-pressure sales tactics, focusing instead on transparent communication and tailored solutions.Recognized as Best of Flagstaff by Arizona Daily Sun readers for multiple years, our reputation is built on trust, reliability, and a dedication to continuous improvement. Every technician undergoes rigorous training to maintain our commitment to excellence, ensuring every project meets our exacting standards. From residential carpet care to commercial restoration, we treat every property with the same respect we would our own, backed by comprehensive insurance and industry-leading certifications. Our mission remains unchanged since inception: to redefine carpet care through unmatched quality, education, and customer-centric service.
Services
Carpet Cleaning
Upholstery Cleaning
Oriental Rug Cleaning
Tile & Grout Cleaning
Urine Damage Treatment
Commercial Cleaning
Emergency Water Restoration
Details
- Year established: 1992
Highlights and features
- 25+ years of combined industry experience
- IICRC-certified Master Cleaning Technicians
- Proprietary 12-step cleaning process with guaranteed results
- 100% money-back satisfaction guarantee
- Eliminated high-pressure in-home sales tactics
Associations and certifications
- IICRC
What people say
Highest quality services
Reputation second to none
100% money-back guarantee
Certified technicians
12-step cleaning process
Services
Carpet Cleaning
Our truck-mounted hot water extraction method removes deep-seated soils and allergens using eco-friendly solutions. The 12-step process includes pre-inspection, dry soil removal, pre-conditioning, and ultra-pure rinsing. Certified technicians apply specialized treatments for spot removal and optional carpet protector application.
Upholstery Cleaning
IICRC-certified technicians clean all fabric types using a 12-step system that includes fiber testing, pre-treatment, and controlled drying. The process restores furniture appearance while preserving fabric integrity through gentle extraction methods and optional protector application.
Oriental Rug Cleaning
In-plant cleaning employs a 13-step system with specialized equipment for delicate weaves. Services include colorfastness testing, compressed air dusting, submersion washing, and controlled drying to preserve rug value and appearance.
Tile & Grout Cleaning
High-pressure cleaning systems remove embedded grime from ceramic, porcelain, and natural stone surfaces. The process uses heated, purified water and oxygenated solutions to restore tile appearance while maintaining material integrity.
Urine Damage Treatment
Multi-layer treatment addresses urine contamination in carpets, padding, and subfloors. Solutions include enzymatic neutralizers, deep extraction, and optional replacement of affected materials to eliminate persistent odors and bacteria.
People
Nathan Denno
Founder
Founded Spots Carpet Care at 16, expanding from a sole proprietorship to Flagstaff's largest carpet cleaning company. Recognized for innovative service approaches and customer-centric business practices over 30+ years in the industry.
Questions
What makes your cleaning process different from competitors?
Our 12-step system exceeds CRI standards with IICRC-certified technicians, eco-friendly solutions, and a 100% satisfaction guarantee.
Do you offer any service guarantees?
Yes, we provide a 100% money-back guarantee with no hidden fees or obligations.
How often should carpets be professionally cleaned?
Manufacturers recommend every 12-18 months, though pet owners or high-traffic areas may require more frequent service.
Are your cleaning methods safe for families and pets?
We use non-toxic, green-certified solutions and ensure complete drying to maintain safe indoor environments.
Can you remove pet urine odors?
Our multi-layer treatment addresses surface stains and deep contamination in padding and subfloors using specialized neutralizers.
Do you service commercial properties?
Yes, we provide tailored cleaning and maintenance programs for businesses, including emergency water restoration services.
