We want our customers to be completely satisfied with our services.
At Colony Dry Cleaners, we believe in delivering exceptional dry cleaning and laundry services with unparalleled convenience and eco-conscious practices. With three strategically located Dry Cleaning & Laundry facilities in Rochester, Gates, and Geneseo, we've been serving the community since 1969.
Dry Cleaning
- General Dry Cleaning - We handle all your everyday garments, from casual wear to formal attire.
- Specialty Cleaning - We specialize in cleaning wedding gowns, delicate fabrics, and items requiring special care.
- Wedding Gown Preservation - Protect your cherished memories with our expert preservation services.
Laundry & Alterations
- Wash & Fold Laundry Service - Convenient laundering of all your linens, towels, and other laundry items.
- Self-Serve Laundry & Dry Cleaning - Choose from a selection of detergents and finishes to perfectly care for your clothes.
- Alterations & Repairs - From hemming and shortening to alterations and repairs, our skilled tailors can handle all your garment modifications.
Convenient Services
- FREE Pick-Up & Delivery: Save time and let us bring the dry cleaning to you. Available in Monroe County towns and Downtown Rochester.
- VIP Express Service: Get your clothes cleaned and ready in a flash with our express service.
- Online Ordering: Easily submit your orders and track their progress online.
- Mobile App: Download our app for convenient access to all our services.
Eco-Conscious Dry Cleaning
We are committed to sustainability and environmental responsibility. We utilize eco-friendly cleaning solutions and have implemented measures to reduce waste and carbon emissions.
Experience the Colony Difference
- Family-owned and operated
- Friendly and professional staff
- Exceptional customer service
- Competitive pricing and promotions
- Convenient locations and services
Contact us today to learn more about our services or to request a free pickup!
Overall Experience
The reviews for Batavia Tailors are mixed, with a range of ratings from 1 to 5 stars. Customers express both positive and negative opinions about their experience with the tailor.
Cost and Pricing
Several customers mention concerns about the cost of the services, with some feeling that the prices are too high. One reviewer notes that the cost has increased significantly over the years, while another claims that the prices are unreasonable.
Service and Turnaround Time
On the other hand, several reviewers praise the friendly staff and quick turnaround time. One customer mentions the convenience of the drive-thru service, while another notes that the alterations were done quickly and efficiently.
Professionalism and Hygiene
However, one reviewer is disappointed with the lack of personal protective equipment (PPE) among the employees during the COVID-19 pandemic. This concern may affect future business decisions.
Quality of Work
Despite some concerns, many reviewers praise the quality of the work done by Batavia Tailors. One customer praises the seamstress's skills, while another notes that the tailor consistently does a good job, even if the prices are a bit high.
Other Comments
Some reviewers mention specific issues, such as only accepting cash payments, while another notes that the tailor has been a favorite for over 25 years but may not last due to pricing concerns.
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