At Mari Maids, we pride ourselves on being a fifth-generation San Diego family-owned business, dedicated to providing top-notch, eco-friendly house cleaning services to our valued customers in North County San Diego. Our mission is to provide a healthy and sparkling clean environment for you and your family, while also protecting the health of our team members and the environment.
Our Services
We understand that every home is unique, and that's why we offer customized cleaning solutions tailored to your specific needs. Our team of highly trained and background-checked cleaning professionals use non-toxic, eco-friendly products and techniques to ensure a thorough and efficient cleaning experience. From one-time deep cleanings to regular scheduled cleanings, we've got you covered. Whether you're looking for a one-time cleaning service or a regular maintenance cleaning schedule, we're here to help.
Our Commitment to the Environment
At Mari Maids, we're passionate about reducing our carbon footprint and promoting a healthier environment. That's why we exclusively use environmentally friendly, non-toxic cleaning products that are gentle on surfaces and the environment. Our commitment to sustainability is reflected in our green cleaning practices, which not only benefit the environment but also ensure a healthier living space for you and your family.
What Sets Us Apart
What sets us apart from other cleaning services is our dedication to providing exceptional customer service, our commitment to using eco-friendly products, and our team of highly trained and background-checked cleaning professionals. We're proud to be the official cleaning service for the Cardiff-by-the-Sea Chamber of Commerce, and we're honored to have earned the trust of our customers.
Our Story
Mari Maids was founded on the principles of providing exceptional customer service, a commitment to the environment, and a passion for delivering high-quality cleaning services. Our story began in Cardiff-by-the-Sea, where we first started providing cleaning services to our neighbors and friends. Over the years, we've grown to serve the entire North County San Diego coastal beach cities, including Oceanside, Carlsbad, Leucadia, Encinitas, Solana Beach, Del Mar, La Jolla, and more.
Unreliable Service
Many reviewers have reported issues with Mari Maids' reliability. Anna F. couldn't get anyone to answer the phone or respond to messages, while Kelvin T.'s appointment was consistently rescheduled and ultimately cancelled. Jm S. was left waiting for a cleaner who never showed up, and Gregory A.'s appointment was missed altogether. This lack of responsibility and accountability has led to wasted time and frustration for many customers.
Poor Communication
Communication breakdowns have also been a major issue for Mari Maids. Sondra C. felt uneasy about the company's unusual hiring practices and was concerned about the quality of their work. Mari seemed to have trouble remembering appointments and had to reschedule at the last minute, as seen in several reviews. Poor communication has led to misunderstandings, missed appointments, and ultimately, disappointed customers.
Mixed Reviews
While some reviewers have reported positive experiences with Mari Maids, such as Matt C. and R. A., who praised the company's thorough job and professionalism, many others have been left dissatisfied. Kristin H. had a mostly positive experience, but noted that Mari was occasionally unresponsive. Haru L. reported a terrible experience with high prices and poor service.
Conclusion
Mari Maids has major issues with reliability, communication, and consistency. While some reviewers have had positive experiences, the majority of reviews highlight the company's problems. It's essential to carefully vet any cleaning service before choosing one.
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