Quality, Care, and Consideration for Every Service
At Big City Maids, we understand that finding a reliable and trustworthy cleaning service can be a daunting task. That's why we're here to provide you with a seamless and efficient cleaning experience. As a locally owned and operated business, we're committed to delivering exceptional service to our clients in Cypress, TX, and surrounding areas.
Our Story
Big City Maids was founded on the principles of providing a high-quality cleaning experience, ensuring customer satisfaction, and building strong relationships with our clients. Our journey began with a simple goal: to make cleaning easier and more convenient for busy individuals and families. We've since grown to become a trusted name in the cleaning industry, serving a wide range of clients who appreciate our professionalism, punctuality, and attention to detail.
Our Services
At Big City Maids, we offer a comprehensive range of cleaning services designed to cater to your unique needs. Whether you require a one-time deep clean or ongoing maintenance, we're here to help. Our expertly trained and screened cleaning professionals will work tirelessly to ensure every corner of your home is spotless and sparkling.
Why Choose Us?
We're proud to offer a variety of benefits that set us apart from the competition:
- Flat Rates: No hidden fees or surprises
- Vetted and Insured Cleaning Professionals: You can trust they'll treat your home with care
- Flexible Scheduling: Book online or over the phone for your convenience
- 100% Satisfaction Guarantee: We guarantee your satisfaction or your money back
- Secure Online Payments: Enjoy peace of mind knowing your transactions are secure
What We Clean
Our comprehensive cleaning checklist includes:
- Kitchen: dust surfaces, clean and disinfect counter tops and appliances
- Bathroom: dust surfaces, clean and disinfect mirrors and fixtures
- Bedrooms: dust surfaces, vacuum and damp mop floors
- Common Areas: dust surfaces, vacuum carpets, and damp mop floors
Deep Cleaning Tasks
For an additional fee, we can provide the following deep cleaning services:
- Damp wipe baseboards and window sills
- Remove cobwebs
- Damp wipe and polish kitchen and bathroom cabinets
- Polish all furniture
Contact Us
At Big City Maids, we're committed to providing exceptional service that exceeds your expectations. If you're looking for a trustworthy and reliable cleaning partner, we're here to help. Contact us today to schedule your appointment and experience the Big City Maids difference.
Overall Experience
The reviews provide a mixed bag of experiences, with some customers extremely satisfied with the service, while others had disappointing encounters.
Positive Aspects
Professionalism and Thoroughness
Many reviewers praised the company's professionalism, thoroughness, and attention to detail. They appreciated the extra effort put in by the cleaners, who went above and beyond to ensure their clients were happy.
Ease of Booking and Customer Service
Several customers complimented the user-friendly website and the ease of booking online. They also praised the customer service, citing friendly and responsive staff who were able to accommodate their needs.
Value for Money
Some reviewers mentioned that the price was good, especially with recurring cleanings, making it a value-for-money service.
Negative Experiences
Reliability Issues
One customer reported a reliability issue, where the cleaning team failed to show up twice after changing the service schedule. Although the issue was resolved, it left a negative impression.
Quality of Cleaning
Another customer had a poor experience with the quality of cleaning, citing unclean toilet bowls, sinks, and tile floors, and a lingering unpleasant odor after the cleaning team left.
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