Our Story
At Beacon Cleaners, we are proud to be Spokane's first and only Five-Star ENVIROSTARS certified dry cleaner and laundry. For over 72 years, we have been serving the Spokane community with trust, reliability, and dependability. Our commitment to excellence and our dedication to being environmentally friendly have earned us numerous awards and recognition.
Our Services
At Beacon Cleaners, we offer a wide range of services to make your life easier. Our team of experts is dedicated to providing exceptional service and attention to detail. Whether you need dry cleaning, laundry, or special care services, we have you covered. Our services include:
- Dry Cleaning: From casual wear to formal attire, we can clean and restore your garments with our professional dry cleaning services.
- Laundry: We offer wash and fold service, where we will sort, wash, dry, and fold your clothes. We also clean and launder all types of household items, such as bedding, drapery, and upholstery.
- Household Laundry: We can clean and care for your household items, including comforters, blankets, and pillows.
- Dress Restoration: We can repair and restore your favorite dresses, suits, and other clothing items.
- Alterations/Repairs: Our expert team can make adjustments and repairs to your garments to ensure a perfect fit.
- Leather Care: We can clean and condition your leather accessories, such as shoes, belts, and handbags.
Our Environmentally Friendly Commitment
As a company, we are committed to being environmentally friendly. We were the first and only dry cleaner in Spokane to be certified ENVIROSTARS, and we continue to strive to minimize our environmental impact. Our facilities are equipped with the latest, eco-friendly machines, and we offer reusable laundry bags to reduce waste. We believe that our commitment to the environment is a vital part of our business and a key component of our customer service.
Our Locations
We have six convenient locations throughout the Spokane area to serve you. Our staff is dedicated to providing exceptional service and ensuring that you have a positive experience with Beacon Cleaners.
Quality of Service
The quality of service at Beacon Cleaners is a major concern for many customers. Several reviewers have reported receiving poor service, including wrinkled and smelling-like-cigarettes garments, shrunk clothing, and dirty wedding dresses. Some customers have also experienced poor communication and a lack of concern from the staff.
Dry Cleaning Issues
Dry cleaning seems to be a particular problem at Beacon Cleaners. Reviewers have reported issues with clothing being shrunk, dirty, or not cleaned properly. Some customers have even reported being told that the problem was not the cleaner's fault, despite clear evidence to the contrary.
Professionalism
Professionalism is another area where Beacon Cleaners falls short. Reviewers have reported encountering rude staff, a lack of concern for customer issues, and a general sense of unhelpfulness.
Positive Experiences
On the other hand, some customers have reported positive experiences at Beacon Cleaners. They have praised the staff for being friendly, professional, and efficient. Some reviewers have also reported being impressed with the quality of the cleaning and the attention to detail.
Alterations and Special Services
Beacon Cleaners also offers alterations and special services, such as re-stringing and stain removal. Some customers have reported positive experiences with these services, citing quick turnaround times and good results.
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