Empowering Success, One Clean Space at a Time
3 Of J's Residential and Commercial Cleaning Services is a family-owned and operated business serving the Elizabethtown, Kentucky area with exceptional cleaning solutions since 2017. We are driven by a deep commitment to help individuals and businesses achieve a cleaner, healthier, and more productive environment.
Our Mission
Our mission is to empower our clients by relieving them of the burden of cleaning and freeing up their time for the things they love. We achieve this through reliable, thorough cleaning services and personalized attention to detail.
What sets us apart?
- Experience and Expertise: With over 20 years of combined experience in the cleaning industry, our team is equipped with the knowledge and skills to handle any cleaning situation.
- Enhanced Cleaning Technologies: We utilize state-of-the-art cleaning equipment and eco-friendly products to deliver exceptional results without compromising health or safety.
- Client-Focused Approach: We prioritize effective communication and personalized solutions to ensure your specific needs are met.
- Community Involvement: As active members of the community, we believe in giving back through local charity involvement.
Our Services
We offer a comprehensive range of cleaning services to meet your unique needs:
- Residential Cleaning
- Comprehensive house cleaning
- Move-in/move-out cleaning
- Regular maintenance cleaning
- Commercial Cleaning
- Office cleaning and disinfection
- Window cleaning
- Construction clean-up
- Specialized Services
- Carpet cleaning with a unique low-moisture technique
- Maid services
Our Values
Our core values guide our operations:
- Integrity: We uphold the highest ethical standards and maintain transparency in all our dealings.
- Honesty: We are upfront and reliable, providing accurate information and clear communication.
- Dedication: We are passionate about delivering exceptional customer service and exceeding expectations.
Services and Cleaning Quality
The cleaning service received praise for their prompt and courteous behavior, thorough cleaning, and use of eco-friendly products. They were also commended for their flexibility, as they made an extra visit to clean windows when requested. Additionally, the fees were considered reasonable for the area.
Communication and Scheduling
However, there were some issues with communication and scheduling. Some customers reported difficulty in getting in touch with the cleaning team, and others experienced delays or cancellations. In one instance, a customer was left waiting for over an hour without a call or explanation from the cleaner.
Professionalism and Customer Service
Some customers expressed concerns about the professionalism of the cleaning team. One reviewer noted that the team was not punctual and did not follow through on commitments. Another reviewer was unhappy with the way the team handled scheduling, feeling that it was unprofessional and chaotic.
Changes Over Time
It's worth noting that some reviewers mentioned that changes may have taken place at the company, and one reviewer explicitly stated that they shared their review in the past, suggesting that things may have changed since then.
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