Business Details
10 Years
experience
Emergency
services
Trusted Cleaning Services in Walla Walla Valley
Founded in 2016 by Alison McKinney, Above the Line Cleaning combines over two decades of law enforcement experience with a commitment to ethical hiring and exceptional service. Our 3-step methodology ensures rigorous staff vetting, comprehensive training, and continuous improvement through client feedback. We specialize in residential and commercial cleaning services, prioritizing client satisfaction through personalized plans and 24/7 communication channels.Our team's dedication to quality is reflected in our 96% customer satisfaction rate from 1,716 reviews, with a focus on creating career opportunities for conscientious professionals. The company's name draws inspiration from Urban Meyer's leadership philosophy, emphasizing accountability and growth mindset in every cleaning project.
Services
House Cleaning
Move-in Cleaning
Move-out Cleaning
Commercial Cleaning
Office Cleaning
Details
- Year established: 2016
Highlights and features
- We implement a patented 3-step method for quality assurance and staff development
- Our team undergoes extensive background checks and ongoing professional training
- We guarantee satisfaction with free corrections for any service issues
- Available 24/7 through multiple communication channels including text and social media
- Customized cleaning plans tailored to individual client needs and preferences
What people say
Sparkling clean
Exceptional attention to detail
Professional team
Timely service
Effective communication
Services
Recurring House Cleaning
Our recurring house cleaning service offers customized weekly, bi-weekly, or monthly cleaning plans. We handle all standard cleaning tasks including trash removal, appliance cleaning, floor maintenance, and disinfecting touchpoints. Clients benefit from consistent scheduling and professional teams trained in our 3-step quality assurance process.
Deep Cleaning
Deep cleaning services tackle hard-to-reach areas and intensive cleaning needs. This includes appliance interiors, wall washing, vent cleaning, and specialized grime removal. Our trained staff uses professional-grade tools to restore homes to like-new condition, ideal for seasonal maintenance or pre-sale preparations.
Move-in Cleaning
Move-in cleaning prepares new homes for occupancy with comprehensive cleaning of all surfaces, fixtures, and appliances. Our teams focus on creating fresh living spaces by removing construction residues, sanitizing kitchens/bathrooms, and ensuring move-in readiness within specified timelines.
Move-out Cleaning
Move-out cleaning services maximize security deposit returns through thorough property restoration. We clean all surfaces, fixtures, and appliances to meet rental agreement standards, including hard water removal and detailed documentation of completed work.
Commercial Cleaning
Commercial cleaning services maintain professional environments with customizable plans for offices, daycares, and apartment complexes. Our EPA-approved solutions and microfiber technology ensure sanitized workspaces, while regular quality checks guarantee consistent service delivery.
People
Alison McKinney
Owner
20+ year law enforcement veteran and single mother of three who founded Above the Line Cleaning in 2016. Inspired by Urban Meyer's leadership principles, she built the company to provide quality cleaning services while creating career opportunities for ethical professionals.
Abbi
Team Member
5-year team member specializing in bathroom cleaning. Enjoys camping and car trips with family. Values professional growth through diverse client interactions and podcast listening during work hours.
Courtney
Team Member
Specializes in kitchen cleaning and stress reduction for clients. Passionate about cooking and baking. Appreciates the company's flexible scheduling and supportive work environment.
Kayla
Team Member
Outdoor enthusiast with hobbies including hiking and gardening. Maintains work-life balance through flexible scheduling. Values team support and professional development opportunities.
James
Team Member
Former Walla Walla Valley resident specializing in floor cleaning with backpack vacuums. Prioritizes family time and video gaming. Recognizes management's accommodation of employee needs.
Questions
What areas do you service?
We serve Walla Walla Valley including College Place, Pendleton, Dayton, Milton-Freewater, Athena, Touchet, Lowden, Pilot Rock, Hermiston, and surrounding areas.
Do you offer 24/7 emergency cleaning services?
Yes, our support concierges are available 24/7 for urgent cleaning needs and service inquiries.
What cleaning methods do you use?
We use microfiber cloths with EPA-approved solutions, professional-grade tools, and our proprietary 3-step ATL method for consistent quality results.
Can I customize my cleaning plan?
Yes, we create personalized cleaning plans tailored to your specific needs, frequency preferences, and budget requirements.
Are your staff members trained and vetted?
All team members undergo extensive background checks, multi-week training programs, and regular performance evaluations to ensure service excellence.
What if I'm not satisfied with the cleaning service?
We guarantee 100% satisfaction. If any issues arise, we'll return promptly to correct them at no additional charge.
