Business Details
8 Years
experience
Trusted Carpet & Stone Cleaning Services in Salt Lake City
Platinum Cleaning & Restoration is a professional, full-service company dedicated to delivering the highest quality cleaning solutions for carpets, upholstery, rugs, natural stone, and tile. With over five years of operational experience since 2018, our team combines specialized expertise in advanced cleaning methodologies, including IICRC-certified techniques, to address diverse soiling conditions and fabric types. Our systems prioritize maximum soil removal without residue, backed by a 12-step process for carpets and an eight-step system for area rugs.We serve residential and commercial clients across the Wasatch Front, including Layton, Bountiful, Salt Lake City, and Park City, emphasizing reliability through a 100% satisfaction guarantee. Our commitment to industry standards, client education, and eco-conscious practices positions us as a trusted leader in fabric and surface restoration.
Services
Carpet Cleaning
Area Rug Cleaning
Upholstery Cleaning
Natural Stone Polishing
Tile & Grout Sealing
Urine Damage Treatment
Commercial Services
Maxim Protector Application
Hardwood Floor Buffing
Pet Odor Removal
Details
- Year established: 2018
Highlights and features
- We offer IICRC-certified technicians with specialized training in fabric and stone restoration
- Our 12-step carpet cleaning process exceeds industry standards for soil removal
- We serve the Wasatch Front region with localized expertise since 2018
- Our 100% satisfaction guarantee includes free re-service or full refund
- We maintain partnerships with major carpet manufacturers like Mohawk and Shaw
Associations and certifications
- IICRC
What people say
100% satisfaction guarantee
IICRC-certified technicians
Effective pet odor removal
Professional service
Detailed cleaning process
Services
Carpet Cleaning
Our 12-step carpet cleaning process combines dry soil removal, preconditioning, and hot water extraction to restore carpets to near-factory condition. Using truck-mounted equipment, we achieve deep cleaning without over-wetting, followed by pH balancing and rapid drying. This method effectively removes embedded soils while preserving carpet longevity, with optional Maxim Protector application for ongoing stain resistance.
Area Rug Cleaning
Specialized in-hand cleaning for oriental and area rugs using our eight-step system. This includes dry soil removal with pile lifters, fiber-specific shampooing, and controlled drying to prevent shrinkage. Our in-plant facility allows comprehensive treatment of delicate natural fibers, with fringe restoration and post-cleaning inspection ensuring optimal results for valuable textiles.
Natural Stone Cleaning
Professional restoration of marble, travertine, and granite surfaces through diamond grinding, honing, and polishing. Our process removes etch marks and stains while preserving surface integrity, followed by premium sealing to protect against future damage. Technicians use pH-neutral solutions to maintain stone's natural beauty without chemical degradation.
Urine Damage Treatment
Multi-layered approach to pet urine remediation that addresses contamination in carpets, padding, and subfloors. We employ enzymatic neutralizers and hot water extraction to eliminate odor sources rather than mask them. For severe cases, we offer padding replacement and subfloor treatment while protecting surrounding materials during the process.
Tile & Grout Cleaning
Deep cleaning of ceramic tile and grout using pH-balanced solutions and mechanical agitation. Our process removes built-up soils and grime while preserving sealant integrity. High-velocity extraction equipment ensures thorough cleaning without damaging tile surfaces, followed by resealing to maintain protection against future staining.
People
Andy Fuentes
Owner
Andy Fuentes brings extensive project management experience from the cleaning and restoration industry. Recognizing gaps in service quality, he established Platinum Cleaning & Restoration to deliver premium solutions through certified technicians and advanced systems while maintaining personal accountability.
Questions
What causes black lines around baseboards on carpets?
These filtration soiling lines result from airborne particles depositing at carpet edges over time. Our specialized treatments can often remove this deep-seated soil through targeted cleaning techniques.
How safe are your cleaning methods?
We use only industry-leading, eco-friendly solutions that protect both family health and surface integrity while achieving maximum soil removal effectiveness.
Do you guarantee your work?
Yes, our 100% satisfaction guarantee includes free re-service or full refund up to $1,000 if results don't meet expectations.
Are you Better Business Bureau registered?
We maintain active registration with the Better Business Bureau of Greater Houston and multiple industry organizations.
How long does carpet drying take?
Typical drying time ranges 6-12 hours using our Quick-Dry process, with high-velocity air movers accelerating evaporation without damaging fibers.
Can pet odors be completely eliminated?
Our multi-tiered approach neutralizes urine at all contamination levels, though severe cases may require combined cleaning and material replacement for complete odor elimination.
