Business Details
50+ Years
experience
Expert Dry Cleaning & Laundry Services in Twin Cities
Pilgrim Dry Cleaners has been a family-owned and operated business since 1940, serving the Twin Cities with expertise in dry cleaning, laundry, and tailoring services. Our 85-year legacy is built on convenience, quality, and service, supported by a team of experienced professionals who prioritize attention to detail and customer satisfaction. We utilize state-of-the-art equipment and environmentally friendly cleaning agents to ensure optimal garment care while minimizing our ecological footprint. Recognized for community impact through initiatives like Coats for Kids, we maintain a strong commitment to local needs and sustainable practices. Our services include same-day cleaning, home and office pickup/delivery, and expert tailoring at 28 convenient locations.With three generations of leadership, we combine deep industry knowledge with modern innovations to meet evolving customer expectations. Our dedication to staff retention ensures consistent service quality, with many employees having decades of experience. We adhere to strict professional standards, offering transparent pricing, no hidden fees, and personalized solutions for both individual and business clients. Our reputation for reliability is reflected in numerous customer testimonials praising our prompt service, stain removal expertise, and community-focused approach. As a trusted local business, we continue to invest in technology like our PilgrimGO app to enhance customer convenience while maintaining our core values.
Services
Dry Cleaning
Laundered Shirts
Wash-Dry-Fold
Tailoring
Wedding Gown Preservation
Details
- Year established: 1940
Highlights and features
- We offer over 85 years of experience in professional garment care.
- Our staff includes experts with decades of industry experience.
- We use environmentally friendly cleaning agents and processes.
- We operate with advanced garment care technology and equipment.
- We maintain a strong community involvement record through initiatives like Coats for Kids.
What people say
Excellent service
Friendly staff
Perfect cleaning
Timely results
Expert tailoring
Services
Dry Cleaning
Our dry cleaning service specializes in delicate garments like suits, wool items, and beaded clothing using eco-friendly solvents. We employ specialized stain removal techniques and state-of-the-art pressing equipment to restore garments to like-new condition. This service is ideal for preserving fabric integrity while removing tough stains that water cannot address.
Laundered Shirts
We offer professional shirt laundering with stain treatment and precision pressing. Our process includes inspecting care labels, replacing missing buttons, and offering optional folding/bagging. This service caters to dress shirts, ensuring crisp results with attention to fabric-specific care requirements while maintaining shape and color integrity.
Wash & Fold Laundry
Our wash & fold service provides complete laundry care with pickup/delivery options. Garments are washed, dried, folded, and bundled for easy storage. This service handles everyday clothing items with care, using eco-friendly detergents while maintaining separation of colors and fabrics to prevent damage.
Tailoring
Professional tailoring services include hemming, seam adjustments, zipper replacement, and complex garment modifications. Our expert tailors work with formal wear, wedding attire, and everyday clothing at 8 specialized locations. We offer fittings and complete most alterations within a week using traditional techniques combined with modern precision.
Wedding Gown Preservation
Specialized wedding gown cleaning and preservation using gentle methods that protect delicate fabrics and intricate details. We offer acid-free packaging for long-term storage and complete the process within 1-2 weeks. This service ensures gowns maintain their pristine condition for future generations or resale purposes.
People
Derek Engler
CEO
Third-generation leader with deep industry knowledge, taking over as CEO in 2025. Brings modern perspectives while maintaining family values of quality and service excellence established by previous generations.
Bonnie Engler
Former Owner
Second-generation owner who rebranded the company in 2004. Recognized as Top Woman in Finance in 2010, she maintained business excellence before passing leadership to her son Derek in 2025.
Cindy
Location Manager
Experienced manager with over 25 years at Pilgrim. Oversees Blaine location operations, ensuring consistent service quality and customer satisfaction through her extensive knowledge of dry cleaning processes.
Brett
Driver
Dedicated transportation specialist with 28 years of service. Ensures timely and secure movement of garments between locations while maintaining the company's commitment to quality care during transit.
Daphne
Store Supervisor
Seasoned supervisor with 24 years of experience overseeing store operations. Maintains quality standards across locations while mentoring staff and ensuring adherence to Pilgrim's service principles.
Questions
What is your turnaround time for services?
Same-day dry cleaning available with cutoff times Monday-Friday. Tailoring takes 1 week, laundry 2-3 days, and wedding gowns 1-2 weeks.
Do you offer pickup & delivery service?
Yes, we provide home & office pickup/delivery twice weekly throughout the metro area with no minimums and same pricing as in-store.
Are your cleaning methods eco-friendly?
We use PERC-free, environmentally safe cleaning agents and recycle hangers and garment bags. Our processes prioritize sustainability without compromising quality.
Do you handle wedding gown cleaning?
Yes, we offer professional wedding gown cleaning, pressing, and preservation in acid-free packaging with 1-2 week turnaround.
What tailoring services do you provide?
We offer button repair, zipper replacement, hemming, seam adjustments, and complex alterations at 8 specialized locations with 1-week typical turnaround.
How are pricing decisions made?
Pricing is determined after inspecting care labels, fabric content, and cleaning requirements. We include same-day service and stain removal at no extra charge.
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