Cleaning with a conscience, for a cleaner future
At ServiceMaster Cleaning Services, we understand the importance of a clean and healthy living environment. That's why we offer a wide range of services designed to keep your home or business clean, safe, and healthy. With our experienced team of professionals, we provide top-notch cleaning services that exceed our customers' expectations. Whether you need residential or commercial cleaning services, we're here to help.
Our Services
We offer a variety of services to cater to your unique cleaning needs. Our residential services include carpet cleaning, upholstery cleaning, whole house deep clean, tile and grout cleaning, air duct cleaning, window and screen washing, post construction cleaning, and move in/move out cleaning. For businesses, we provide carpet and upholstery cleaning, air duct cleaning, deep clean tile and grout cleaning, move in/move out cleaning, window and screen washing, and post construction cleaning.
Emergency Services
In the event of an unexpected crisis, we're here to help. Our emergency services include water damage restoration, fire and soot removal, mold remediation, and bio-hazard cleanup. We understand the importance of acting quickly in emergency situations, which is why we're available 24/7 to provide the necessary assistance.
Business Services
In addition to our residential services, we also cater to the commercial cleaning needs of businesses in the Chicago area. Our business services include carpet and upholstery cleaning, air duct cleaning, deep clean tile and grout cleaning, move in/move out cleaning, window and screen washing, and post construction cleaning.
Why Choose Us
At ServiceMaster Cleaning Services, we're dedicated to providing the best customer service, every step of the way. Our team of trained and certified professionals use state-of-the-art equipment and eco-friendly cleaning products to ensure a safe and effective cleaning experience. We're committed to providing you with peace of mind, knowing that your home or business is being taken care of by experienced professionals.
Our Commitment
At ServiceMaster Cleaning Services, we're committed to providing exceptional service and exceeding your expectations. We understand the importance of a clean and healthy living environment and strive to make that a reality for all our customers. Whether you need residential or commercial cleaning services, we're here to help. Contact us today to schedule an appointment or to learn more about our services.
Poor Customer Service Experiences
Some customers have had poor experiences with the company, including being quoted an excessive price of $6,000 to remove mold from a small ranch home. Another customer was charged $700 and never received any services, despite attempting to contact the company. Additionally, one customer was disappointed with the quality of work, feeling that the company's service was not worth the cost.
Issues with Quality of Work
Several customers have reported issues with the quality of work provided by the company. One customer felt that the company did not do a thorough job, leaving behind dirty windows and uncleaned walls. Another customer was unhappy with the way their rugs were cleaned, feeling that the company's service was not worth the cost.
Positive Experiences
On the other hand, many customers have had positive experiences with the company. Several customers have praised the company's staff for being courteous, responsive, and professional. The company has also received praise for its ability to accommodate emergency situations and provide quick and effective service.
Categories of Issues
- Overcharging: Some customers have reported being quoted excessive prices for services.
- Poor Quality of Work: Several customers have reported issues with the quality of work provided by the company.
- Poor Customer Service: Some customers have reported difficulty in getting in touch with the company or receiving a response to their concerns.
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