Residential and Commercial Cleanning
Tidewater Cleaning Service is a prestigious, woman-owned cleaning company serving residential and commercial clients throughout Maryland's beautiful mid-shore. We take pride in providing exceptional cleaning services that exceed expectations and leave your property sparkling.
Mission & Values
Our mission is to deliver unparalleled customer satisfaction through reliable, personalized cleaning solutions. We are committed to using eco-friendly cleaning products that safeguard your health and the environment. Our values are rooted in:
- Customer Focus: We prioritize understanding your unique needs and preferences to tailor our services accordingly.
- Integrity: We uphold the highest ethical standards in all our professional practices.
- Professionalism: Our highly trained and courteous staff is committed to delivering exceptional service every time.
- Community Involvement: We actively contribute to the well-being of our community through local partnerships and volunteering efforts.
Our Services
Tidewater Cleaning Service offers a comprehensive range of cleaning services to meet diverse needs:
Residential Cleaning
- Weekly, bi-weekly, monthly, or one-time cleaning packages
- Custom-tailored cleaning plans to suit your preferences
- Deep cleaning and move-in/move-out services
- Eco-friendly cleaning options available
Commercial Cleaning
- Office cleaning and disinfection
- Retail store cleaning
- Medical and dental office cleaning
- Construction cleaning
Custom Solutions
We understand that every client's needs are different. That's why we offer custom-tailored cleaning services to meet your unique requirements and expectations.
Green Cleaning & Sustainability
We prioritize eco-friendly solutions by using non-toxic, biodegradable, and 100% naturally derived cleaning products. We also utilize advanced vacuum cleaners with a four-level filtration system to ensure superior dust removal and a healthier indoor environment.
Highlights
The reviews for Tidewater Cleaning Service are overwhelmingly positive, with most customers praising the company's professionalism, quality of work, and responsiveness.
Quality of Work and Attention to Detail
Several customers rave about the thoroughness and attention to detail of the cleaning service, with some even mentioning that they have used other companies in the past but prefer Tidewater due to their superior performance. Reviewers appreciate the team's ability to efficiently clean their homes, from top to bottom.
Responsiveness and Communication
Customers praise the company's leaders, Nicole and Kathy, for being communicative, responsive, and courteous. They also appreciate that the team's leader meets with them upon arrival to go over details and ensuring that the job is done to perfection.
Value for Money
Many reviewers believe that Tidewater Cleaning Service provides excellent value for their money, with some mentioning that they charge fairly and are easy to work with. Customers appreciate the peace of mind that comes with knowing their homes are being cleaned by trustworthy and professional individuals.
Disappointing Experience
However, one reviewer had a terrible experience with the company, citing a lack of responsiveness and a poor performance from the cleaning crew. According to the reviewer, the crew arrived with only half the promised number of staff and left after only 20 minutes, without conducting the full cleaning.
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