At GreenEarth Cleaning, we're committed to providing exceptional garment care services that not only clean your clothes but also prioritize the well-being of our planet. Located in Alexandria, VA, our team of experts goes above and beyond to ensure that every piece of clothing receives the attention it deserves.
Our Story
Our journey began with a simple yet profound idea: to revolutionize the dry cleaning industry with an eco-friendly approach. We discovered GreenEarth Cleaning, a pioneering method that replaces harsh chemicals with natural, non-toxic solvents. This innovative approach not only cleans your garments effectively but also reduces environmental impact. We're proud to be one of the few dry cleaners in the region to exclusively use this sustainable method.
Our Services
At GreenEarth Cleaning, we understand that every garment is unique and requires special care. That's why we offer a comprehensive range of services tailored to meet your specific needs. From meticulous dry cleaning and alterations to specialized services like wedding gown cleaning and preservation, our team of experts is dedicated to providing unparalleled garment care solutions.
Our services include:
- Dry Cleaning: Experience meticulous care for every garment with our comprehensive dry cleaning process.
- Alterations: Achieve the perfect fit with our expert alterations service.
- Wash & Fold: Reclaim your weekends with our convenient Wash & Fold service.
- Same Day Service: Embrace the convenience of our Same Day Service for those with a bustling 24/7 lifestyle.
- Household Items: Refresh your home with our household item cleaning services.
- Leather & Suede: Preserve the elegance of your leather and suede items with our specialized cleaning and restoration services.
Our Commitment
At GreenEarth Cleaning, we're dedicated to providing exceptional customer service, unparalleled garment care, and a commitment to sustainability. We believe that even the smallest actions can make a significant difference in protecting our environment. By choosing us, you're not only getting expert cleaning services but also supporting a greener, cleaner future.
Overall Experience
The reviews for this dry cleaning service are mixed, with some customers praising the staff's friendly and professional demeanor, while others have had issues with the quality of service and customer care.
Issues with Service
Some customers have experienced issues with the quality of service, including buttons breaking off on an expensive silk blouse and three cashmere sweaters being lost. One reviewer felt that the owner was not professional in their handling of the problem and instead asked the customer to replace the items and then show them the invoice for reimbursement. Another reviewer felt that the business was not honest and was willing to backstab customers.
Positive Aspects
On the other hand, many reviewers have praised the staff's friendly and professional demeanor, with one reviewer stating that they always feel welcome and valued when interacting with the staff. Another reviewer praised the business's fast service and ability to meet special needs, such as cleaning clothes in a particular manner.
Negotiation and Pricing
One customer felt that the pricing was too high, with a reviewer stating that they were asked to pay $35 to put in a zipper that was already taken out.
Conclusion
Based on the reviews, it seems that this dry cleaning service has both strong and weak points. While some customers have had positive experiences, others have had issues with the quality of service and customer care. It's important for customers to be aware of these potential issues and to do their research before choosing a dry cleaning service.
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