Experience the Art of Fine Cleaning since 1948
At Medlin-Davis Cleaners, we pride ourselves on being a third-generation, family-owned company that has been serving the Triangle area since 1948. We have grown into 11 stores and 6 pick-up and delivery routes, covering most of the area. As a full-service dry cleaning company, we offer a wide range of services to cater to our customers' needs. Our services include dry cleaning, laundry, wash, dry, and fold, table linens, bed linens, leather garments, comforters, bedspreads, drapes, tailoring, area rugs, wedding gowns, and free pick-up and delivery.
Our Mission
Our mission is to provide our customers with the very best services in the dry-cleaning industry at a fair and reasonable price. We focus on each customer as an individual and every garment that is entrusted to us is treated individually. We listen and adhere to our customers' preferences and use the myriad of cleaning technologies at our disposal to ensure the very best care for every garment.
Our Commitment to the Environment
At Medlin-Davis, we are committed to being environmentally friendly. We have invested in Greenearth dry cleaning technology, Electrolux Lagoon professional wet cleaning technology, and an extensive hanger and poly recycling program. We strive to minimize our impact on the environment while providing exceptional services to our customers.
Our Services
We offer a wide range of services to cater to our customers' needs. Our garment services include dry cleaning, dress shirts, and tailoring/alterations. We also offer wedding gown cleaning and preservation, leather cleaning, professional wet cleaning, and disaster restoration. Our household services include table linens, bedspreads and comforters, area rugs, bed linens, pillows, and outdoor cushion cleaning.
Our Locations
We have 11 convenient locations in Raleigh, Apex, Cary, Chapel Hill, and Holly Springs. Our locations are equipped with state-of-the-art technology and a team of experienced professionals who are dedicated to providing exceptional service.
Service Quality
Many reviewers have mixed experiences with the service quality at Merlin-Davis Cleaners. Some, like Michelle R. and Ami C., have had excellent experiences with friendly, affordable, and timely service. Others, like Maria V. and Chris C., have had terrible experiences with poor customer service and overpricing.
Prices
Recurring theme among reviewers is the high cost of services at Merlin-Davis Cleaners. Maria V. and Paula S. both mentioned being shocked by the prices, with Paula S. noting that she paid over $40 for three basic items. On the other hand, Michelle R. praised the affordable prices.
Alterations
Some reviewers have had good experiences with alterations at the store. Paul H. mentioned that the alterations were good, but also noted that the wash/dry/fold service needed improvement. Ami C. was happy with the hemming of her pants, which were ready the next day.
Customer Experience
Reviews vary on the level of enthusiasm and gratitude displayed by the staff. Maria V. noted that the worker she interacted with was average or slightly below, while Michelle R. praised the friendly service.
Wedding Dress Preservation
Sarah M. had a positive experience with the store's wedding dress preservation service, specifically with Fran who helped her with the process.
Other Issues
Anony M. mentioned that the employee misquoted the price on the phone, but the store adjusted the charge and reviewed the pricing and communication skills with the employee. Paula S. was disappointed with the price of her dry cleaning, noting that the lady who accepted her clothes took 45 minutes to make tickets for each item.
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