Business Details
31 Years
experience
Trusted Carpet, Tile & Rug Cleaning Experts in Orlando
Since 1995, First Impressions has delivered high-quality cleaning services with a commitment to honesty, dependability, and customer trust. Founded by Kurt and Kim Gilbertson, our family-owned business operates in Central Florida, prioritizing safe, non-toxic products and a 100% satisfaction guarantee. Our team of IICRC-certified technicians provides thorough residential and commercial cleaning, including carpets, rugs, tile, upholstery, and flooring sales.With over 30 years of experience, we focus on personalized service, clear communication, and using advanced methods to ensure lasting results. Our local expertise and community involvement reflect our dedication to serving homeowners and businesses in Orlando, Winter Garden, Ocoee, Windermere, Clermont, and surrounding areas.
Services
Carpet Cleaning
Rug Washing
Furniture Cleaning
Commercial Cleaning
Flooring Sales
Details
- Year established: 1995
Highlights and features
- 30+ years of experience in residential and commercial cleaning.
- Family-owned with a focus on community and customer trust.
- Uses safe, non-toxic cleaning products for families and pets.
- 100% satisfaction guarantee on all services performed.
- Serves Orlando, Winter Garden, Ocoee, Windermere, Clermont, and beyond.
Associations and certifications
- IICRC
What people say
Fantastic
Exceptional
Top-notch
Highly recommend
Brand new
Services
Carpet Cleaning
Our hot water extraction method removes dirt, allergens, and stains from carpets using truck-mounted equipment. This deep-cleaning process revitalizes fibers, improves indoor air quality, and extends carpet lifespan. Ideal for homes and businesses in Central Florida seeking long-lasting results.
Rug Washing
Off-site rug washing preserves delicate fibers with tailored methods for wool, silk, or synthetic materials. We address stains, odors, and wear while protecting foundations. Includes pickup/delivery and restoration services for heirloom or high-traffic rugs.
Furniture Cleaning
Professional upholstery cleaning removes embedded soils, pet dander, and stains using fabric-safe solutions. Our 11-step process includes pre-inspection, extraction, and fabric protection, ensuring quick drying and restored texture for sofas, chairs, and sectionals.
Commercial Cleaning
Tailored cleaning for offices, schools, and retail spaces includes carpets, tile, and upholstery. We use non-toxic products, flexible scheduling, and fast dry times to minimize disruptions. Services extend to VCT/LVP floor maintenance and pet odor removal.
Tile & Grout Cleaning
High-pressure extraction removes grime from tile and grout lines, restoring brightness and preventing staining. Services include sealing for travertine, marble, or porcelain surfaces. Effective for kitchens, bathrooms, and high-traffic commercial areas.
People
Kurt Gilbertson
Owner
Kurt co-founded First Impressions in 1995, bringing decades of cleaning expertise. He oversees operations, ensuring quality standards and customer satisfaction. Active in local community initiatives, he prioritizes ethical business practices.
Kim Gilbertson
Owner
Kim co-owns First Impressions, managing client relations and day-to-day coordination. Her focus on clear communication and customer care has strengthened the company's reputation for reliability and trust in Central Florida.
Questions
What areas do you serve?
We serve Orlando, Winter Garden, Ocoee, Windermere, Clermont, and surrounding Central Florida areas.
Are your cleaning products safe for pets and children?
Yes, we use non-toxic, family-safe solutions that are effective yet gentle for pets and kids.
Do you offer a satisfaction guarantee?
Yes, we provide a 100% satisfaction guarantee on all our cleaning services.
How often should carpets be professionally cleaned?
We recommend professional cleaning every 12-18 months, depending on foot traffic and usage.
Can you clean area rugs off-site?
Yes, we offer off-site rug washing with pickup/delivery for thorough, specialized care.
Are your technicians certified?
All technicians are IICRC-certified, ensuring expertise in carpet, tile, and upholstery cleaning.
