The SAFE and DRY way to clean carpets, rugs, and upholstery!
At Safe-Dry Carpet Cleaning, we pride ourselves on providing exceptional service and unparalleled results. With over 75 years combined experience, our team of certified technicians are dedicated to ensuring that your carpets, rugs, and upholstery are cleaned to your satisfaction or it's free!
Our Commitment to Excellence
At Safe-Dry, we understand that every home is unique, and that's why we take the time to understand your specific needs. Our revolutionary cleaning process is backed by a 100% satisfaction guarantee, ensuring that you receive the best cleaning experience possible. Our team is committed to providing honest, thorough, and professional service from the moment you schedule your appointment until the job is completed.
Our Services
At Safe-Dry, we offer a wide range of services designed to meet the diverse needs of our customers. Whether you need carpet cleaning, rug cleaning, upholstery cleaning, pet odor removal, or allergy relief treatments, our expert technicians are equipped to handle any cleaning challenge.
Carpet Cleaning
Our professional-grade equipment and eco-friendly cleaning solutions ensure that your carpets are left looking like new. From removing tough stains to deep-cleaning high-traffic areas, our carpet cleaning services are designed to exceed your expectations.
Oriental & Area Rug Cleaning
We understand the delicate nature of oriental and area rugs and approach their cleaning with the utmost care. Our gentle cleaning solutions and specialized techniques ensure that your rugs are left looking like new.
Upholstery Cleaning
From sofas to chair rails, our upholstery cleaning services are designed to remove tough stains and deep-clean even the most intricate areas. Our eco-friendly cleaning solutions and gentle techniques ensure that your upholstery looks like new.
Pet Odor & Stain Removal
At Safe-Dry, we understand the challenges of pet ownership. Our specialized treatment for pet odors and stains uses enzymes designed to break down the destructive and odorous pheromones in your carpets and upholstery. We're so confident in our process that we offer a 14-day warranty on odor elimination.
Allergy Relief Treatments
Our allergy relief treatments are designed to remove allergens and odors from your carpets, rugs, and upholstery, creating a healthier living environment for you and your family.
Antibacterial Sanitizer
Our antimicrobial sanitizers are designed to eliminate bacteria, viruses, and fungi from your carpets, rugs, and upholstery, creating a safer and healthier living environment.
Testimonials
Don't just take our word for it! Our satisfied customers rave about our exceptional service and unparalleled cleaning results. Check out our testimonials to see why Safe-Dry Carpet Cleaning is the trusted choice for carpet, rug, and upholstery cleaning in the Atlanta metro area.
Ratings and Reviews Summary
Price and Quality Issues
Some customers have reported price discrepancies and quality issues with Safe-Dry's services. Jackson Stephens gave the company 1 star and complained about the technician changing the price from the quoted amount to a higher amount, which he felt was unfair. Sue B. also had a negative experience, as the technician's cleaning solution caused discoloration on her furniture. Damion Cowan gave the company 1 star and reported that the carpet was still wet for over 24 hours and spots remained after cleaning.
Positive Experiences
Many customers have had positive experiences with Safe-Dry's services, citing professionalism, knowledge, and efficiency. Jessica Cheek gave the company 5 stars and praised the technician, Ramone, for being kind, knowledgeable, and effective in removing pet odors from her carpet. Christina Sheara also gave the company 5 stars and complimented the technician, Ramone, for being friendly and punctual. Briguith Meza, Erick Madrigal, E. M., Thuressa, Gwen Webb, Howard Malone, Henry Cooper, Arthur Edwards, and Lucille L. all gave the company 5 stars and praised the technicians for their professionalism, thoroughness, and excellent results.
Other Issues
Some customers have reported issues with customer service, such as not receiving a call back or not having their concerns addressed. Jackson Stephens complained that the office staff did not respond to his email asking for a resolution to his issue. Sue B. also reported that the office did not return her calls and did not provide a refund or resolution to her issue.
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