Cleaning with a personal touch
At Steam Pro, we take pride in providing exceptional carpet, upholstery, and tile & grout cleaning services to residential and commercial clients throughout the area. With over 32 years of experience in the industry, we are committed to delivering top-notch cleaning services and fostering lasting customer relationships.
Carpet Cleaning
- Thorough deep cleaning utilizing cutting-edge equipment and eco-friendly solutions.
- Addressing specific concerns and stains with meticulous precision.
- Powerful deodorizing for a fresh and inviting finish.
Carpet Repair
- Restretching, seam fixing, and burn/tear repair to restore your carpets to their pristine state.
- Loose stair carpet reattachment and threshold reattachment for a perfect finish.
Carpet & Fabric Protection
- Comprehensive protection from stains, spills, and everyday wear and tear.
- Choice of industry-leading fabric protectors to suit your needs.
Upholstery Cleaning
- Gentle yet effective cleaning for all types of upholstery, including fabrics and leathers.
- Removal of dust, dirt, and allergens for a renewed and refreshed look.
Tile & Grout Cleaning
- Powerful cleaning solutions and meticulous attention to detail to restore your tile and grout to their original beauty.
- Effective stain removal and grout rejuvenation for a pristine and refreshing look.
Our Commitment
Every member of our experienced team is highly skilled and dedicated to providing exceptional customer service. We listen carefully to your needs and concerns, and we go the extra mile to ensure your complete satisfaction. Our dedication to open communication and personalized attention has earned us countless positive reviews from satisfied clients.
Join us on our journey to delivering a healthier and more comfortable home for you and your family. Contact Steam Pro today and experience the difference!
Poor Quality of Work and Unprofessional Behavior
Several reviewers expressed disappointment with the quality of work provided by Steam Pro, the carpet cleaning company. Jacque C. and Robin K. gave the company 1 star ratings, citing poor work and unprofessional behavior. Specifically, Jacque C. mentioned that the technician did not show up for an appointment, and when he did finally arrive, he left the area in a worse condition than when he started. Robin K. had to replace the carpet because Steam Pro's cleaning did not improve its appearance.
Mixed Reviews from Customers
Several reviewers had positive experiences with Steam Pro, praising their professionalism, thoroughness, and quality of work. Misty G. and Chris E. gave the company 5-star ratings, citing exceptional customer service, polite and detail-oriented technicians, and fantastic cleaning results. Jarred F. and Franny J. also gave Steam Pro 5-star reviews, praising their professionalism, clear communication, and high-quality cleaning.
Room for Improvement
However, some reviewers expressed dissatisfaction with the company's work, citing issues with the technician's work ethic, communication, and professionalism. Bill B. gave Steam Pro a 1-star rating, criticizing the company for not effectively removing pet odors from his carpeting and leaving behind a messy, imperfect job.
Unreliability and Lack of Accountability
Misty G. and Kyle S. noted exceptional service and prompt communication. However, other reviewers reported difficulties with scheduling, missed appointments, and unresponsive staff. Marshall H. mentioned that the technician gave him a "guilt trip" for having to reclean areas of his carpet, and Sean, the technician mentioned by Bill B., seemed rushed and overwhelmed.
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