Business Details
10 Years
experience
Emergency
services
Professional Carpet Cleaning in Burlingame, CA
New Era Carpet Cleaning is a family-owned business established in 2016, serving residential and commercial clients in Burlingame and surrounding areas. With 20 years of industry experience, we specialize in carpet cleaning, natural stone restoration, tile and grout cleaning, upholstery services, and pet odor removal. Our team utilizes advanced cleaning technologies to deliver exceptional results while prioritizing customer satisfaction. We offer 24-hour emergency services and are fully insured and bonded, guaranteeing all work performed.Our commitment to quality is reflected in our personalized approach, competitive pricing, and dedication to earning repeat business through reliable, transparent service. Senior citizen and expecting parent discounts demonstrate our community-focused values. By combining technical expertise with a customer-first philosophy, we aim to be your trusted partner for all floor-care needs.
Services
Carpet Cleaning
Upholstery Cleaning
Natural Stone Cleaning
Pet Odor Removal
Commercial Cleaning
Details
- Year established: 2016
Highlights and features
- We combine 20 years of industry experience with advanced cleaning technologies.
- Our family-owned business guarantees all work and is fully insured and bonded.
- We offer 24-hour emergency cleaning services for urgent needs.
- Senior citizen and expecting parent discounts demonstrate community commitment.
- Our technicians are certified in tile and natural stone cleaning methods.
What people say
Efficient and affordable
Great problem solver
Professional and quality work
Competitive prices
Excellent customer service
Services
Carpet Cleaning
Our carpet cleaning service uses steam extraction at 180 degrees with 65 pounds of vacuum pressure to remove deep-seated dirt and allergens. We pre-treat spots with eco-friendly solutions, ensuring safe cleaning for homes with pets and children. This comprehensive process restores carpet appearance while extending its lifespan through thorough soil and detergent removal.
Natural Stone Cleaning
Specialized stone cleaning involves pre-spraying surfaces, allowing dwell time for soil breakdown, followed by extraction and sealing. Our certified technicians use penetrating sealers to create protective barriers against water, dirt, and grease. This process revitalizes natural stone surfaces while preserving their durability and aesthetic appeal.
Pet Odor Removal
Our pet odor removal combines enzyme disinfectants to break down uric acid crystals with steam cleaning for complete odor elimination. We address both visible stains and residual smells that attract pets back to accident areas. Post-treatment options include carpet padding replacement for severe cases, ensuring lasting freshness.
Commercial Cleaning
We provide tailored commercial carpet maintenance programs for high-traffic business environments. Our experienced team handles facilities of all sizes using industrial-grade equipment. Services include scheduled deep cleaning and emergency response to maintain professional appearances while extending carpet longevity in commercial spaces.
Home Cleaning
Our residential cleaning service offers hourly rates with customizable packages for kitchens, bathrooms, and living areas. Standard services include appliance cleaning, surface sanitization, and detailed dusting. We provide optional extras like oven cleaning and window washing to meet specific household needs with flexible scheduling.
People
Derald
Owner/Operator
With 20 years of industry experience, Derald leads New Era Carpet Cleaning as owner and lead technician. He personally oversees service quality, customer satisfaction, and technician training. His hands-on approach ensures consistent delivery of promised results while maintaining the company's family-owned values.
Questions
What areas do you service?
We serve all 9 Bay Area counties including San Francisco, San Mateo, and Santa Clara.
Do you offer emergency services?
Yes, we provide 24-hour emergency carpet cleaning and odor removal services.
Are your cleaning products pet-safe?
All our cleaning solutions are safe for pets and children when used as directed.
How much does carpet cleaning cost?
Residential cleaning starts at $45/hour with minimum 3-hour bookings for standard services.
Do you guarantee your work?
We guarantee all services and will return to address any satisfaction concerns.
What payment methods do you accept?
Please contact us directly for current payment options and financing availability.
