Welcome to Reid's Cleaners & Laundry, your premier destination for exceptional dry cleaning and laundry services in Austin, TX. Our company is built on a foundation of unwavering commitment to quality, convenience, and environmental responsibility. We strive to deliver the best possible cleaning experience for our clients while making a positive impact on the world around us.
Our Services
At Reid's Cleaners & Laundry, we offer a wide range of services tailored to meet your unique needs. Our offerings include:
1. *Laundry & Dry Cleaning*: Our core service, we provide meticulous dry cleaning and laundry for all types of garments, ensuring they are returned to you looking their best.
2. *Pick-Up & Delivery*: For ultimate convenience, we offer pick-up and delivery services. Our team will collect your dirty clothes, clean and press them, and deliver them back to you. As a welcome gift, enjoy 50% off your first month of signing up for our Concierge Delivery Service!
3. *Green Cleaning*: Our eco-friendly "Care-Cleaning" Solution is not only safer for the environment but also better for your health. We are proud participants in the FabriClean Poly Recycle Program, demonstrating our dedication to sustainability.
4. *Special Requests*: We cater to various specific needs, including alterations, preservation, free minor repairs, and leather cleaning.
Locations & Delivery Area
Our extensive service area covers numerous locations across Texas, including Georgetown, William Cannon, Lakeline, Dripping Springs, Anderson Mill, and Round Rock, among others. To find the nearest location, please visit our Locations page. With express delivery available at select locations, we make it easier than ever to access our professional cleaning services.
Hours of Operation
To accommodate your busy schedule, our stores are open from early morning to late afternoon, with varying hours on weekdays and weekends. Please refer to the Locations page for specific operating hours at each of our branches.
Discover the Reid's Cleaners & Laundry difference and enjoy the peace of mind that comes with knowing your garments are in the hands of experienced professionals. We look forward to serving you and helping you maintain a polished and put-together appearance.
Poor Customer Service and Unreliable Quality
Many customers have expressed dissatisfaction with the quality of service and products at Reid's Cleaners. Several reviewers have reported receiving damaged or poorly cleaned items, with some even stating that their clothes were ruined beyond recognition. Additionally, there are numerous accounts of poor customer service, with some customers claiming to have been treated rudely and disrespectfully by the staff and management.
Expensive and Overpriced
several reviewers have complained about the high prices at Reid's Cleaners, with some stating that they were shocked by the bill at the end of their visit. Many customers feel that the prices are too high for the quality of service and products received.
Consistant Poor Experience
Several reviewers have reported a consistent poor experience at Reid's Cleaners, with multiple visits resulting in poor service and poor quality products. Some customers have also noted a change in staff, with some staff members being more conversational but with poor social skills, which has added to their negative experience.
Positive Experiences
Despite the overwhelmingly negative reviews, some customers have reported positive experiences at Reid's Cleaners. One reviewer praised the staff for being helpful and knowledgeable, while another reviewer noted that the cleaners do a good job and are reliable.
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