Business Details
18 Years
experience
Houston's #1 Natural Cleaning Service Since 2008
Naturalcare Cleaning Service has been Houston's trusted provider of natural, effective home cleaning solutions since 2008. Our company was founded on the principle of delivering a healthier living environment through low-impact products and meticulous cleaning techniques. We maintain rigorous hiring standards, accepting less than 1% of applicants after a month-long training process that includes written and practical exams. Our team of insured, bonded professionals specializes in deep cleaning, move-in/out services, and recurring maintenance while maintaining a 98.2% customer satisfaction rate.We guarantee complete satisfaction through our follow-up surveys and free re-clean policy within 24 hours of service. Our proprietary cleaning approach combines eco-friendly products with traditional methods to eliminate 99% of bacteria while preventing cross-contamination through color-coded microfiber cloths.
Services
Deep House Cleaning
Move-In/Out Cleaning
Apartment Cleaning
Maid Services
Eco-Friendly Cleaning
Details
- Year established: 2008
Highlights and features
- 14+ years serving Houston homes with proven cleaning expertise
- Pet-safe Better Life cleaning products approved by veterinarians
- 100% satisfaction guarantee with free re-clean within 24 hours
- Rigorous 1-month training for all technicians with
- Color-coded microfiber cloths prevent cross-contamination between rooms
What people say
Great job and attention to detail
Thorough deep clean after remodeling
Friendly and efficient team
Pet-safe product assurance
Timely service with no chemical odors
Services
Deep House Cleaning
Our comprehensive deep cleaning service targets hard-to-reach areas and high-traffic zones using 4-stage HEPA vacuums and steam mops. Technicians spend extra time removing built-up grime in kitchens and bathrooms while maintaining cross-contamination prevention protocols. The process includes ceiling fan dusting, baseboard wiping, and hard surface sanitization that eliminates 99% of bacteria through color-coded microfiber cloths.
Move-In/Out Cleaning
This detailed service prepares homes for new occupants or final inspections with a 100-point checklist covering all surfaces from ceiling fans to floorboards. Our team cleans appliances internally, sanitizes bathrooms completely, and removes construction residue while following customized checklists for both landlords and tenants during transitional periods.
Apartment Cleaning
Designed for apartment dwellers, this service maintains cleanliness in compact spaces through efficient organization and targeted cleaning. Technicians focus on maximizing usable space while addressing high-touch areas in kitchens and bathrooms, using low-impact products that maintain surface integrity in multi-unit buildings.
Maid Services
Our recurring maid services maintain household cleanliness through customizable schedules and personalized checklists. Certified technicians handle daily maintenance tasks while following specific client preferences for product usage and room prioritization, with guaranteed same-day response for scheduling adjustments.
Eco-Friendly Cleaning
This specialized service uses Better Life products that meet EPA Safer Choice standards while maintaining commercial-grade effectiveness. The cleaning process combines natural citrus solvents with mechanical scrubbing techniques to remove stubborn stains without chemical residues, safe for homes with children and pets.
People
Diana
Founder and Owner
Diana established Naturalcare Cleaning Service in 2008 with a family-focused approach to eco-friendly cleaning. She oversees operations while maintaining hands-on involvement in product selection and quality control. Her background in household management informs the company's practical cleaning solutions.
Candice
Operations Manager
Joining the company in 2008, Candice manages daily operations and client relations. She developed the current scheduling system and represents the company in the Greater Heights Chamber of Commerce. Her organizational expertise streamlines service delivery across Houston.
Cynthia
Office Manager
Cynthia transitioned from field technician to office management over 12 years. She administers HR functions and maintains quality control standards while ensuring compliance with employment regulations. Her dual perspective bridges operational and administrative needs.
Allison
Lead Trainer
As lead trainer since 2019, Allison develops curriculum for the company's rigorous certification program. She evaluates technician performance against 50+ quality metrics and maintains training records for continuous improvement tracking.
Samuel
Team Lead
Samuel supervises field operations with emphasis on protocol adherence and client communication. He conducts random service audits and mentors new technicians through practical demonstrations of the company's cleaning methodology.
Questions
How often should I schedule deep cleaning?
Every six months for regular maintenance, or before special events requiring spotless presentation.
What makes your cleaning approach 'smart'?
We combine non-toxic products with mechanical scrubbing to eliminate 99% of bacteria without harmful residues.
How long do typical cleanings take?
2-4 hours depending on home size and condition, with larger properties requiring additional technicians.
What preparation is needed before service?
Declutter surfaces, secure pets, and provide clear access to all areas needing attention.
Are your technicians insured and bonded?
All staff undergo background checks and carry full liability insurance for client protection.
What if I'm not satisfied with the cleaning?
Contact us within 24 hours for a free re-clean of any unsatisfactory areas.
