Our Vision and Purpose
First Premier Carpet Cleaning & Flooring Services has been proudly serving Upstate and Charleston, South Carolina for over a decade. Our mission is to provide exceptional flooring services that elevate the health, aesthetics, and value of your property. We are driven by a commitment to customer satisfaction, utilizing innovative technology and eco-friendly solutions to deliver spotless results.
Who We Are
Our team consists of dedicated professionals with extensive experience in all aspects of flooring care. We are a proud, family-owned business committed to providing personalized, attentive service to every client. We take pride in building lasting relationships with our customers through open communication, honest pricing, and exceptional craftsmanship.
The Premier Difference
We believe in exceeding expectations by:
- Utilizing cutting-edge technology: Our arsenal includes industry-leading equipment and eco-friendly cleaning solutions to ensure the best possible results.
- Attention to detail: We meticulously clean every nook and cranny, leaving no area untouched.
- Expert craftsmanship: Our technicians are highly skilled and experienced in all flooring types, from carpets to hardwoods.
- Customer-centric approach: We value open communication, transparency, and personalized solutions tailored to your unique needs.
Our Services
Our comprehensive services include:
Carpets & Rugs
- Professional carpet cleaning and stain removal
- Area rug cleaning and restoration
- Pet hair removal and odor elimination
Hardwood Flooring
- Thorough cleaning and waxing to restore their original beauty
- Scratch and stain removal
- Hardwood floor repair and restoration
Tile & Grout
- Deep cleaning and sealing to prevent dirt absorption
- Grout rejuvenation and color restoration
- Effective stain and odor removal
Additional Services
- Water damage restoration and remediation
- Power washing for driveways, siding, and other surfaces
- Specialized cleaning solutions for healthcare facilities, offices, and other commercial properties
Quality, Value, and Sustainability
At First Premier, we are committed to:
- Delivering exceptional quality without compromising affordability.
- Using eco-friendly and non-toxic cleaning products to protect your health and the environment.
- Providing honest pricing with no hidden fees or surprises.
Contact Us Today
Let us help you achieve spotless floors and a healthy, comfortable environment for your home or business. Get a free estimate and discover the First Premier difference!
Overview of First Premier Carpet Cleaning Services
Positive Experience with Carpet Cleaning
Most customers had an excellent experience with First Premier Carpet Cleaning Services, with many praising their professionalism, punctuality, quality, and value. They were impressed with the company's ability to remove tough stains, leaving their carpets looking new and clean. Several customers mentioned that they would highly recommend the service and use it again in the future.
Services Offered
First Premier Carpet Cleaning Services provides a range of services, including:
- Carpet Steam Cleaning: Effective removal of tough stains and dirt
- Upholstery Cleaning: Cleaning of furniture and upholstery
- Pet Stain & Odor Removal: Specialized cleaning for pet owners
- Area Rug Cleaning: Cleaning of area rugs and floor coverings
- Hardwood Floor Cleaning: Detailed cleaning of hardwood floors
Exceptional Customer Service
Many customers praised the company's customer service, highlighting the owner's kindness, responsiveness, and professionalism. The team was often described as prompt, efficient, and willing to go the extra mile to ensure customer satisfaction.
Concerns with Pricing
One customer expressed concern with the changes in pricing from the initial quote to the final bill, which led to a loss of trust.
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