Business Details
41 Years
experience
Professional Carpet & Rug Cleaning Services in NC & SC
Since 1985, JEM Clean has been a trusted leader in advanced carpet, rug, and upholstery cleaning services. Our proprietary JMAXX System utilizes hot water extraction technology to remove 90-95% of dirt and moisture, leaving surfaces sanitized and dry within 1-2 hours. We specialize in residential and commercial cleaning across Catawba, Iredell, Caldwell, Alexander, Lincoln, Burke, and Watauga counties, as well as beach and mountain communities in North and South Carolina. With over 50 combined years of industry experience and IICRC certification, our team delivers unmatched results for carpets, oriental rugs, and grouted tile floors. Our commitment to education ensures superior service quality, including specialized training in oriental rug care.We offer free estimates, flexible scheduling, and a 100% satisfaction guarantee, supported by our extensive track record serving 10,000+ customers. Our commercial clients benefit from customized maintenance programs that extend carpet lifespan while maintaining hygienic environments. Unlike conventional methods, our enzyme-based solutions eliminate contaminants without harsh chemicals, improving indoor air quality. Our facility-based rug cleaning process includes dust removal, inspection, and professional drying, with complimentary pickup and delivery. We stand behind our work with a money-back guarantee, reflecting our confidence in the JMAXX System's effectiveness.
Services
Carpet Cleaning
Oriental Rug Cleaning
Upholstery Cleaning
Tile Floor Cleaning
Commercial Cleaning
Details
- Year established: 1985
Highlights and features
- 35+ years of specialized experience in carpet and rug care
- Proprietary JMAXX System with 90-95% moisture extraction
- IICRC-certified technicians with oriental rug expertise
- Free estimates and 100% satisfaction guarantee
- Enzyme-based sanitization without harsh chemicals
Associations and certifications
- IICRC
- Oriental Rug Cleaning Certification
What people say
Top-notch crew
Superior in every way
Courteous service
Excellent results
Professional team
Services
Carpet Cleaning
Our JMAXX System removes 90-95% of dirt and moisture from carpets using hot water extraction. This chemical-free process sanitizes fibers while preserving carpet warranties. Commercial and residential services include pretreatment, deep cleaning, and deodorization with 1-2 hour drying times.
Oriental Rug Cleaning
Hand-cleaning service for wool, silk, and natural fiber rugs in our 5,000 sq ft facility. The process removes embedded soils and airborne acids without damaging backings. Includes dust removal, inspection, and professional drying with complimentary pickup/delivery.
Tile Floor Cleaning
Grouted tile floor cleaning using the JMAXX System's sanitizing power. Removes built-up grime without harsh chemicals. Recommended for periodic maintenance to maintain appearance and hygiene in residential and commercial settings.
Commercial Cleaning
Scheduled maintenance programs for businesses including carpet, upholstery, and restroom sanitization. Services extend carpet lifespan while improving indoor air quality through contaminant removal. Available with annual, biannual, or quarterly visits.
Upholstery Cleaning
Professional cleaning for residential and commercial upholstery. On-site treatment for most fabrics with facility-based cleaning for specialty materials. Uses enzyme-based solutions to remove stains and odors while preserving fabric integrity.
Questions
Can you eliminate pet odor and stains?
Our enzyme-based system breaks down pet waste and prevents odor recurrence. While not 100% guaranteed, it's the most effective method available.
How long will carpets take to dry?
Using the JMAXX System, carpets dry in 1-2 hours. Commercial jobs typically dry faster due to specialized equipment.
Do you offer commercial maintenance programs?
Yes, we provide customized schedules for commercial clients with options for annual, biannual, or quarterly cleanings.
What payment methods do you accept?
We accept cash, checks, credit cards, debit cards, and offer gift certificates for your convenience.
How often should carpets be cleaned?
Manufacturers recommend every 12-24 months, depending on traffic and lifestyle factors like pets or children.
Do you move furniture during cleaning?
Yes, we move furniture at no extra charge and place protective blocks. Large items may be cleaned in place for safety.
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