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Trust the Experience. Trust the Care. Trust C.S.I.

At Complete Home Care C.S.I., we take pride in being a family-owned and operated business with a rich history of serving the Auburn and Opelika, AL communities since 1976. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted and reliable cleaning services and restoration company. We specialize in a wide range of services, from fire and water damage restoration to home-maid and janitorial services, floor cleaning, and property reconstruction.

Our Services

At Complete Home Care C.S.I., we offer a variety of services to cater to your cleaning and restoration needs. Our services include:

Cleaning Services

  • Maid Service: Our professional Home-Maids are available Monday-Friday between 8am-5pm to provide customized cleaning at an affordable price.
  • Janitorial Service: We offer janitorial services that cater to commercial and residential clients, providing a clean and hygienic environment.
  • Move In/Move Out: Whether you're moving in or out, we ensure that your new or old home is left looking beautiful and clean.
  • Post Construction: We provide commercial or residential post-construction cleanup services to restore your property to its original state.

Restoration Services

  • Fire Damage: We offer fire damage restoration services to help you recover from the devastating effects of a fire.
  • Water Damage: Our team is available 24/7 to provide emergency water damage restoration services.
  • Reconstruction: We provide reconstruction services to restore your property to its original state after a disaster.

Additional Services

  • Carpet and Rug Cleaning: We offer steam and dry cleaning services for your carpets and rugs.
  • Tile and Grout Cleaning: Our technicians use specialized equipment to remove dirt and grime from your tile and grout.
  • Upholstery and Drapery Cleaning: We provide cleaning services for your upholstery and drapery to restore their original appearance.
  • Odor Removal: Our team uses specialized equipment to remove odors from your property.
  • Home Inspection: We offer home inspection services to identify potential issues before they become major problems.
  • Repair Work: We provide repair work services to fix damages caused by water or fire.
  • Window and Gutter Cleaning: Our team cleans your windows and gutters to ensure a clear view and proper drainage.
  • Mold Removal: We provide mold removal services to eliminate mold growth and prevent future growth.
  • Pack-Out and Storage: We offer pack-out and storage services to help you recover from a disaster.

Get in Touch

If you need any of our services, feel free to contact us at your convenience. Our business hours are Monday-Friday 7:30-5, and we're also available 24/7 for emergency water damage needs.

Reviews
Positive: The reviewers praised the company's professionalism, kindness, and efficiency, with many specifically mentioning their positive experiences with certain employees.
Negative: Some reviewers encountered issues with pricing, communication, and service quality, with one reviewer alleging that employees broke into her home.

Excellent Service and Professionalism

The majority of reviewers have had a highly positive experience with CSI Cleaning and Restoration. Many praised the professionalism, kindness, and efficiency of the employees. The company's ability to complete tasks accurately and thoroughly, as well as their willingness to accommodate special requests, were consistently noted. Several reviewers mentioned their positive experiences with specific employees, such as Tania and Alyssa, who were described as friendly, considerate, and exceptionally good at their jobs.

Some Issues with Service

However, not everyone had a positive experience with CSI. A few reviewers reported issues with the company's service. One reviewer, Katherine Smith Calloway, claimed that two former employees broke into her home and stole from her. She expressed disappointment in the lack of response from the company's owner. Another reviewer, Tatjana Bianka Sindo, was unhappy with the company's pricing and communication. She felt that her quote was not accurate and that she was not properly informed about the services being provided. Finally, Jennifer Varnell had a disastrous experience with CSI, as the company failed to complete the agreed-upon tasks and even charged her for the services despite the issues.

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