Quality Cleaning at an Unbeatable Price
Welcome to Paradise Cleaners, where quality and customer satisfaction are our top priorities. Our story begins with our founder's passion for entrepreneurship and commitment to delivering exceptional service. With a background in finance and customer service, our founder took the leap of faith to pursue his dream of owning his own business.
Established in 2001, Paradise Cleaners has been serving the dry cleaning and laundry needs of the community for over two decades. Our commitment to quality and customer satisfaction has earned us a reputation as the go-to destination for residents of Rancho Santa Margarita and surrounding areas.
Our Commitment
At Paradise Cleaners, we are dedicated to providing the highest level of full-service dry cleaning. We understand that every garment is unique and deserves individual attention. Our team of experienced pressers and cleaners will work tirelessly to ensure that your clothes are cleaned and pressed to perfection.
Eco-Friendly Cleaners
As a responsible business, we are committed to sustainability. Our eco-friendly cleaning process for both wet and dry cleaning services ensures that our operations minimize waste and conserve water. We also participate in a hanger recycling program to reduce our environmental footprint.
Quality Cleaning at an Unbeatable Price
We believe that quality cleaning should come without breaking the bank. At Paradise Cleaners, we strive to make your whites whiter and garments firmly pressed while providing unparalleled value for your money. If you're not satisfied with our service, we'll redo the garment to your satisfaction.
Simple Transparent Pricing
We understand that transparency is key to building trust. That's why we offer a 100% transparent price list, providing you with a clear understanding of what you're paying for. No hidden fees or surprises here!
Our Services
Our wide range of services includes but is not limited to:
- Full-service dry cleaning
- Laundry by the pound
- Hand-finishing for delicate garments
- Leather and suede cleaning
- Wedding gown preservation
- Special care for delicate or beaded garments
How We Serve You
At Paradise Cleaners, we're committed to serving our customers with a smile. Whether you prefer to drop off your dry cleaning, opt for our home delivery service, or schedule a pickup and delivery, we'll ensure that your experience is seamless and hassle-free.
Contact Us
Call us today at (949)-589-6588 or visit our website to learn more about our services and how we can serve your dry cleaning and laundry needs.
Quality of Cleaning Service
The reviews suggest that the quality of the cleaning service provided by Paradise Cleaners is questionable. Some customers have experienced issues with their clothes being damaged, such as a lab coat turning pink, or being returned dirty. Additionally, customers have reported that the prices for cleaning services are high and the staff is unprofessional.
Unprofessional Staff
Many of the customers who reviewed Paradise Cleaners had a negative experience with the staff. They reported being treated rudely, being asked to return to the store multiple times, and having issues resolved poorly. One customer even mentioned that the staff called them a thief.
Long Wait Times
Some customers have reported having to wait extended periods of time for their items to be cleaned. One customer was told that their items would be ready on a specific day, but when they returned to pick them up, they were not ready.
Unlikely to Resolve Issues
Several customers have reported that the staff at Paradise Cleaners do not seem interested in resolving issues or making customers happy. One customer mentioned that the owner or manager was unwilling to offer a discount for their trouble.
A Few Positive Comments
Despite the overwhelmingly negative reviews, a few customers have mentioned that their experience was positive. One customer reported that the owner or manager was friendly and courteous, and offered a small discount for being a new customer.
