At Roses House Cleaning Services, we understand the importance of maintaining a clean and organized living or working space. That's why we're dedicated to providing top-notch residential and commercial cleaning services to homeowners and businesses in Santa Clara County, San Mateo County, and the San Francisco Bay area.
Our Commitment to Excellence
With over 15 years of housekeeping and house cleaning experience, our team is committed to delivering the highest level of service to our clients. We take pride in our attention to detail, professionalism, and integrity, ensuring that every job is done to the highest standards. We hire only experienced and trustworthy staff who share our values and commitment to excellence.
Customized Cleaning Solutions
We understand that every client has unique cleaning needs and requirements. That's why we offer customized cleaning solutions tailored to meet your specific needs and expectations. Our team will work with you to determine your cleaning needs and provide a fair and affordable price for our services. We guarantee your satisfaction, and if you're not happy with our services, we'll provide a full refund.
Our Services
Our comprehensive cleaning services include:
- General house cleaning
- Cleaning for parties and special events
- One-time deep cleaning
- Regular scheduled cleanings (weekly, bi-weekly, or monthly)
- Special cleaning services (oven cleaning, refrigerator cleaning, window washing, wall washing, cabinet cleaning, and furniture treatment)
Environmentally Friendly Practices
At Roses House Cleaning Services, we care about our impact on the environment. We use green cleaning products that are safe for the environment, your floors, and your pets. Our eco-friendly practices ensure that you can enjoy a clean and healthy living or working space while minimizing our carbon footprint.
Licensed, Bonded, and Insured
We understand the importance of trust when inviting a cleaning company into your home or business. That's why we're licensed, bonded, and insured, providing you with added peace of mind and protection.
Testimonials
Don't just take our word for it! Our clients rave about our services:
- "Local, ethical owner, and great work. If I can give ten stars to Roses, I would." - Mike C.
- "Excellent attention to detail and customer service." - Catherine G.
- "Highly recommend. Will use again, no need to look for anyone else." - Mike G.
Customer Disappointment
Many customers have expressed their frustration with the service or product provided by the company. One reviewer, Eric Johnson, gave the company a rating of 1 star and wrote that they were left with dirty dishes in their kitchen cabinets. It seems that the company failed to deliver on their promises, as Eric mentioned it was a "bait and switch" situation.
Unmet Expectations
It's clear that Eric was not satisfied with the outcome of his interaction with the company. He felt misled and disappointed, which might be a concern for potential customers who are considering doing business with this company. It's essential to ensure that companies deliver on their promises and meet customer expectations to maintain a positive reputation.
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