SparkleTeam: Cleaning for a Healthier Work Environment
At New England Cleaners, we are dedicated to providing excellence in dry cleaning and customer service. We have the experience and skill to make your garments look their best, efficiently and affordably. For over 25 years, we have offered an unmatched level of customer service and professional clothing care. It is no wonder that our clients come back week after week, year after year.
Our Mission
Our mission is to provide high-quality dry cleaning and alteration services to our valued customers in the Amesbury area. We strive to build trust and a sense of community with our customers, and we are committed to making sure that every garment that leaves our shop looks like new. Our team of experienced dry cleaners and tailors use the latest technology to safely clean and alter each item, ensuring that every stain, spot, and discoloration is removed.
Our Services
At New England Cleaners, we offer a wide range of services, including dry cleaning, alterations, and laundry services. We specialize in gentle care for your everyday clothing, formal wear, and household items such as bedding and drapes. Our dry cleaners employ the latest technology to safely clean and alter each item, and we offer same-day service on dry cleaning and laundered shirts.
Why Choose Us
Why choose New England Cleaners? We are a professional yet friendly dry cleaners located in the heart of Amesbury, MA. We offer fast, dependable dry cleaning and alterations, and we are dedicated to providing personalized service customized for your needs. Our prices are typically lower than the other dry cleaners in the Amesbury area, and we guarantee that all of your buttons will be sewn on properly, creases are to your specification, and spots are properly removed.
Contact Information
New England Cleaners
58 Macy St # 3
Amesbury, MA 01913
Phone: 978-388-1191
Unreliable and Unprofessional Service
Many customers have expressed their dissatisfaction with the services provided by New England Cleaners. The common issues mentioned include overcharging, damaged or lost items, and poor customer service.
Overcharging and Deception
Several reviewers mentioned being overcharged for services, with one customer being charged almost $18 for a simple press. Another customer was charged for a suit repair that was never done. The store's pricing seems to be unreliable, and customers have been left feeling deceived.
Lost or Damaged Items
Multiple reviewers reported having their items lost or damaged while in the care of New England Cleaners. This includes down comforters, wedding dresses, and jackets. In some cases, the store refused to take responsibility or offer adequate compensation.
Poor Customer Service
Many customers have reported encountering rude and unhelpful staff members. Some reviewers were hung up on, while others were met with attitude and defensiveness when trying to resolve issues.
Minor Positive Experience
One reviewer reported having a good experience with the service and price, specifically with dress shirts and minor repairs.
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