Delivering Excellence in Cleaning Services
Precision Carpet Cleaning has been proudly serving San Bernardino, CA and surrounding areas for over a decade. We are a family-owned and operated business dedicated to providing exceptional carpet cleaning services that leave your carpets fresh, clean, and looking their best.
Our Mission
Our mission is to provide our clients with a comprehensive and professional carpet cleaning experience that exceeds their expectations. We are committed to:
- Delivering outstanding cleaning results using environmentally friendly products and equipment.
- Offering exceptional customer service and personalized attention to every project.
- Providing competitive pricing and flexible scheduling options.
Services Offered
At Precision Carpet Cleaning, we offer a comprehensive range of services to meet all your carpet cleaning needs.
**Residential Services
- Routine maintenance cleanings
- Deep steam cleaning and encapsulation
- Pet stain and odor removal
- Carpet repairs and stretching
- Fabric protection application
**Commercial Services
- Office and workplace cleaning
- High-traffic area cleaning
- Upholstery and rug cleaning
- Emergency response services for spills and floods
What Sets Us Apart
What makes Precision Carpet Cleaning stand out from the competition is:
- Experienced and certified technicians: Our team of highly trained and experienced technicians are certified by the IICRC and are experts in all aspects of carpet cleaning.
- Eco-friendly cleaning solutions: We use only environmentally friendly cleaning products and equipment that are safe for your family, pets, and the environment.
- Exceptional customer service: We are dedicated to providing our clients with personalized attention and clear communication throughout the cleaning process.
Client Testimonials
"I am so impressed with the results! My carpets look brand new again." - Pablo De Sousa Santos
"The technicians were friendly and helpful, and did a fantastic job removing the tough stain." - Vanh Manichan
"The price was very reasonable and the service was outstanding." - Edgar Perkins
Contact Us Today!
Precision Carpet Cleaning is committed to providing our clients with the highest quality carpet cleaning services in the San Bernardino area. Contact us today to schedule a free consultation and learn how we can help you achieve a healthy and beautifully clean home or office.
Unsatisfactory Experiences
Several customers had negative experiences with Precision Carpet Cleaning Company San Bernardino CA. The reviews highlight common issues such as poor cleaning quality, lack of professionalism, and poor communication. For instance, one reviewer felt that the company did not do a decent job of cleaning the carpets, leaving stains behind. Another reviewer was unhappy with the high price quoted and the additional cost for spot cleaning.
Inconsistent Service
Some customers experienced inconsistent service from the company. One reviewer had an appointment canceled due to a mechanical problem with the technician's equipment, and then had to reschedule multiple times. Another reviewer had a spot cleaned, but the price quoted was much higher than expected.
Lack of Accountability
Several reviewers felt that the company lacked accountability and professionalism. One reviewer reported that the owner ignored their calls and texts regarding a refund, and another reviewer felt that the company stole their rug. There was a lack of follow-up and communication from the company regarding problems and issues.
Positive Reviews
Despite the negative reviews, some customers had positive experiences with the company. A few reviewers praised the company's excellent cleaning quality, great customer service, and competitive pricing. One reviewer even mentioned that the company was able to fit them into their schedule quickly and offered to pick up and drop off area rugs.
